Top Customer Success Jobs in Chicago, IL
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
The FCRA Specialist will ensure compliance with the Fair Credit Reporting Act by reviewing policies, handling consumer disputes, investigating consumer reports, and collaborating with legal and operational teams. The role requires educating staff on FCRA regulations and monitoring vendor compliance, while also preparing reports on compliance status.
The Procurement Specialist will source products, respond to customer inquiries, manage inventory control, place purchase orders, maintain inventory systems, monitor supplier performance, and participate in process improvement projects.
The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.
The Microsoft Identity Manager (MIM) Specialist will implement and manage IAM solutions, oversee MIM configurations, develop automation scripts, and ensure compliance with security policies while collaborating with cross-functional teams.
As a Customer Support Specialist, you will assist customers with fuel purchases and product navigation through phone calls, live chats, and emails. You will also follow up with customers and truck stop partners, ensuring exceptional service while developing a deep understanding of the Mudflap product. Your role will involve cross-functional collaboration to enhance customer service.
The Senior Customer Support Specialist at Zipline delivers first-class customer service by supporting the frontline team and Account Managers. Responsibilities include managing customer inquiries via live chat or email, identifying and escalating issues, maintaining a positive tone, and contributing to internal documentation and training for new hires.
The Customer Success Manager will lead a team to enhance customer satisfaction and retention, develop strategies for upselling, resolve issues, analyze customer metrics, and collaborate with various teams to ensure effective service delivery.
The Vice President of Client Experience will lead multiple departments to enhance client satisfaction and drive company growth. Responsibilities include managing teams, developing strategies for client relationships, ensuring consistent service delivery across channels, and collaborating with cross-functional teams to achieve organizational objectives. This role emphasizes exceptional leadership and strategic insight in fostering a culture of excellence and innovation.
The Customer Success Associate will assist customers across multiple channels, ensuring their inquiries are handled efficiently while documenting interactions in the CRM system. The role requires problem-solving abilities and collaboration with the Customer Success Manager to enhance service quality and troubleshoot issues.
Top Companies in Chicago, IL Hiring Customer Success Roles
See All
All Filters
No Results
No Results
