Top Customer Success Jobs in Chicago, IL
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
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The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
As a Customer Training Specialist at Thermo Fisher Scientific, you will develop and execute training programs to enhance customer experience with Liquid Chromatography products. You will implement solutions, manage projects from inception to execution, and collaborate with cross-functional teams to ensure adherence to standards and drive commercial success. The role involves significant customer interaction and may require travel for onsite training sessions.
The VP, Enterprise Client Engagement oversees the entire customer journey for Enterprise clients, aligning delivery with sales and Microsoft. Key responsibilities include enhancing delivery processes, managing P&L, serving as the escalation point for customer issues, and ensuring customer satisfaction.
As a Lending Agent at Above Lending, Inc., you will assist existing clients in applying for a Debt Settlement Loan, explain product value, and interact with underwriting. You will build rapport with clients and ensure compliance during transactions while contributing to a dynamic team.
Above Lending Agents assist existing clients in applying for a Debt Settlement Loan, building rapport and trust, explaining product value, and ensuring compliance. They are part of a supportive team focused on helping clients manage their finances effectively.
Top Companies in Chicago, IL Hiring Customer Success Roles
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