Top Fintech Operations & Support Jobs in Charlotte, NC

Support refinance loan closings from scheduling through post-disbursement reconciliation. Communicate with borrowers, title companies, and internal teams; ensure Closing Disclosures, fees, escrow, and payoff items are accurate; enter and maintain closing data; monitor ALTA reconciliation and resolve issues to ensure compliant, timely closings.

Coordinate and schedule mortgage loan closings, ensure Closing Disclosures are delivered and acknowledged, communicate with borrowers and title partners, reconcile post-disbursement ALTA documentation, and support closing operations to ensure timely, compliant loan closings.

Manage daily account tasks and records, lead process improvements and automation initiatives, coordinate cross-functional projects, report progress to leadership, and mentor team members to improve operational efficiency.

Lead a team in payment operations production support, ensuring operational stability, incident management, risk management, and execution of strategic initiatives. Engage with various teams for complex issue resolution and develop capabilities for business activity monitoring.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

As a Principal Risk Associate, you'll manage risk initiatives, provide guidance, support risk advisors, and coordinate audit deliverables to ensure effective risk management.

The Origination Support Lead manages loan functions, handles escalations, supports teams, and identifies workflow improvements to enhance customer experience.

Lead strategic partnerships with fuel providers, negotiate solutions, develop marketing programs, and align logistics between Motive and network partners.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

The Senior Manager, Strategic Operations will oversee strategy, planning, and execution for Physical Security, translating initiatives into measurable outcomes and managing risk. Responsibilities include aligning with company priorities, building reporting systems, driving cross-functional initiatives, and implementing AI solutions.