Top Tech Jobs & Startup Jobs in Charlotte, NC

Provide technical support and case management for customers' lab automation and robotics systems. Troubleshoot hardware, software, networking, and database issues; deploy integrations and code; collaborate with field engineers and cross-functional teams; train customers; manage up to 30 West Coast accounts; document issues and contribute to process improvements. Role includes remote, on-site, and customer site work with ~30% domestic travel.

Lead operationalization of the Compliance Management System: measure and rank compliance risk, design controls, manage policies, run risk-based monitoring and testing, coordinate exams, drive issue remediation, report KPIs to leadership and board, and directly manage compliance staff while partnering across business, operations, and technology.

Own partner lifecycle from onboarding through ongoing delivery: manage relationships, lead cross-functional launches, track metrics, produce data-driven reports, and drive partner success and expansion through structured project management and stakeholder communication.

Support the Project Manager by coordinating multiple IT projects, tracking tasks and tickets, scheduling on-site and remote work, communicating with clients, vendors, and technicians, assisting procurement coordination, updating policies, training team members, and ensuring timely project completion while handling confidential information.

Own end-to-end monthly close and maintain GAAP financials in QuickBooks. Reconcile high-volume payment flows (Stripe), manage revenue recognition, sales tax/VAT, and chargebacks. Build scalable processes, controls, integrations, and automation (including AI tools) to support global multi-currency transactions and audit-ready reporting while partnering with the CFO and external advisors.

Support day-to-day campaign operations across paid search, paid social, and programmatic channels. Build and analyze reports and dashboards, implement and QA tracking, troubleshoot campaigns, coordinate client deliverables and internal workflows, prepare insights and presentations, attend meetings, and research new marketing and AI tools. Serve as U.S.-based backup for Ad Operations.

Support the CEO and CSO by driving outbound sales outreach, researching prospects, scheduling 5–10 qualified weekly appointments, logging activity in Salesforce, managing follow-up, and coordinating handoffs to Client Success. Use Apollo.io, LinkedIn, email, phone, and AI tools to maintain pipeline discipline and advance opportunities to signed agreements.

Manage a team resolving automotive total loss claims, negotiate settlements with carriers, optimize recovery using the company platform, own customer accounts, document KPIs and coaching, and collaborate with product and engineering to improve claims processes.

Invitation to join Rechat's talent network. Submit your resume and a brief note about skills, motivations, and what you'd like to build. No specific open role required.

Provide Tier 2 functional Workday support and configuration with emphasis on Advanced Compensation and Benefits. Troubleshoot complex issues, perform root cause analysis, support upgrades, testing, and implementations, maintain documentation, and collaborate with IT, HR COEs, and Tier 1 support in a global environment.