Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads strategy and special projects for Operations, focusing on scalable systems, workflows, tooling, fulfillment, logistics, inventory, automation, data architecture, and reporting. Coordinates cross-functional teams across Operations, CX, Finance, Marketing, and Product; develops roadmaps, improves processes, validates implementations, and creates SOPs. The role requires hands-on execution, analytical problem-solving, ERP and operational technology experience, and the ability to drive complex initiatives in a fast-growing e-commerce environment.

Own commercial strategy and sales for a portfolio of existing B2B customers. Develop account plans, expand solution adoption, build senior stakeholder relationships, lead commercial negotiations, identify whitespace opportunities, and drive revenue growth, retention, and account expansion in collaboration with Customer Success, Product, and Marketing.

Drive new-logo revenue across mid-market organizations by owning the full B2B cybersecurity sales cycle, from prospecting and discovery through technical alignment, negotiation, and close. Build pipeline through outbound, inbound, and partner channels; manage account plans; engage security, IT, and business stakeholders; negotiate agreements; forecast accurately in HubSpot; and collaborate with Solutions Architecture, Customer Success, Marketing, and leadership.

Lead the technical direction, architecture, and delivery of production agentic AI systems. Build AI platform abstractions, agent workflows, evaluation and guardrail infrastructure, cloud-native services, and operational tooling using TypeScript/Node.js and Python. Own deployment, monitoring, troubleshooting, and measurable outcomes while partnering with product, clinical operations, and business leaders. Mentor engineers, establish reusable patterns, communicate architectural trade-offs, and ensure privacy, security, compliance, reliability, safety, and cost controls for sensitive healthcare data.

Own Socket’s compliance program as an engineered system, including SOC 2 Type II, ISO 27001 certification, continuous evidence automation, risk and vendor risk management, customer assurance artifacts, and the trust portal. Evaluate AI governance frameworks and lead compliance platform decisions. Report to the CISO, establish the GRC function, and hire and manage a customer trust teammate.

Own the go-to-market data infrastructure, integrating HubSpot, Dreamdata, advertising platforms, PostHog, and website data into BigQuery. Diagnose tracking and attribution discrepancies, configure multi-touch revenue attribution, and build executive dashboards covering channel performance and revenue. Develop ABM workflows using Clay, enrichment, behavioral signals, and AI personalization. Partner with sales and marketing to improve funnel visibility, campaign decisions, and outbound effectiveness.

Leads technical pre-sales engineering for cloud, connectivity, embedded software, and hardware solutions. Supports sales qualification, customer solution design, proposals, Statements of Work, product demonstrations, trials, onboarding, partner training, and technical account coordination. Provides customer feedback to product management and determines project feasibility. Requires strong IoT, cellular networking, SaaS, API, IP networking, and business expertise, along with 20–30% travel.

Owns supplier-facing supply chain program execution across NPI, EOL, and O&M initiatives, including schedules, budgets, engineering changes, supplier readiness, risk mitigation, cost analysis, and materials planning. Develops supply chain maps, coordinates contract manufacturers and suppliers, manages transitions and obsolescence, reports KPIs, improves processes, mentors project managers, and represents Supply Chain in executive forums.

Build and QA email, SMS, and website campaigns; manage online forms and CMS content; edit HTML, CSS, and images; schedule and monitor campaign sends; track fundraising and engagement metrics; support integrated campaign planning, testing, approvals, and content optimization. The role is remote within the United States, works East Coast hours, and requires occasional travel to New York City.

Manage Advisory Services client relationships from onboarding through procurement execution. Assess customer goals and timelines, develop procurement strategies, coordinate cross-functional teams, deliver client reports and recommendations, and ensure timely completion of services. Analyze feedback and performance metrics to improve retention, engagement, and satisfaction while supporting revenue growth. Responsibilities also include supplier shortlisting, BAFO solicitation, contract-term negotiation, due diligence, portfolio optimization, and compliance with company and client requirements.