Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads strategic execution and delivery of complex cybersecurity and IT programs, managing timelines, risks, resources, prioritization, and stakeholder communication. Develops program templates and progress metrics, resolves blockers, and drives continuous improvement. Applies technical fluency across IAM, endpoint security, cloud risk, compliance frameworks, and system architecture to guide strategy, tradeoffs, and executive communication.

Manage customer onboarding for Ooma Enterprise, including provisioning, installation, configuration, technical guidance, troubleshooting, escalation, and project coordination. Serve as the primary customer contact, set expectations, track implementation tasks, mitigate risks, and collaborate with Sales and Engineering to complete projects on schedule. Train customers on Ooma products and identify opportunities to introduce additional services.

Owns strategic relationships with healthcare providers, hospitals, and health systems. Responsibilities include account retention and renewals, relationship development, quarterly business reviews, SLA and KPI monitoring, issue escalation, identifying scope-expansion opportunities, building cost-savings business cases, coordinating service transitions, negotiating contracts, tracking revenue and margins, and maintaining account records. The role requires healthcare technology management or clinical engineering knowledge, financial fluency, strong communication, and travel within an assigned territory.

Manage enterprise customer accounts from onboarding through renewal, ensuring satisfaction, product adoption, value realization, retention, and loyalty. Evaluate customer needs, manage product and service orders, cultivate relationships, identify upsell opportunities, grow strategic accounts, renew contracts, and re-engage inactive customers. Collaborate cross-functionally, advocate for clients, and contribute to revenue retention and growth.

Annual subscription signup for the Emerging Leaders program. Applicants submit their information for approval and receive an emailed invoice for subscription payment once approved.

Supports and administers the Deltek Vision enterprise application, including user support, configuration, security, troubleshooting, reporting, training, documentation, data integrity, integrations, testing, and feature rollouts. The role serves as the Deltek subject matter expert, partners with vendors and enterprise applications leadership, supports process improvements and automation, and develops knowledge of related enterprise systems such as UKG and Newforma.

Provide part-time remote administrative and operational support: manage Zoom meetings and calendar scheduling, handle email and messages, support live Zoom sessions (tech/help Q&A), maintain Google Sheets, collate notes, organise projects, perform research, and act as a proactive gatekeeper and collaborator to protect the employer's time.

Manage project financial strategy, budgets, forecasts, cost control, change orders, billings, and cost reporting. Coordinate with project management, accounting, subcontractors, and executives to identify variances, risks, and ensure accuracy and transparency in cost deliverables.

Owns motion design across Europe, establishing creative strategy, standards, systems, and quality benchmarks while producing hands-on video and motion content. Creates and iterates YouTube-first and Meta assets, uses performance data to improve creative, develops AI-assisted workflows, mentors designers, and oversees agencies and freelancers. The role also manages high-volume projects, localizes German-market creative, and ensures brand consistency across campaigns.

Manage a portfolio of SEO and AEO clients as the strategic owner of each engagement. Build organic growth strategies, roadmaps, keyword plans, content and off-page campaigns, technical SEO initiatives, CRO experiments, and AI visibility programs. Track performance using analytics and search tools, connect results to conversions and revenue, deliver insightful monthly reports, communicate proactively, coordinate internal teams and vendors, and identify growth and upsell opportunities.