Top Tech Jobs & Startup Jobs

Manage a portfolio of clients as a strategic advisor, driving retention, renewals, expansion, platform adoption, and revenue growth. Develop data-driven email, SMS, lifecycle, and omnichannel marketing strategies; lead QBRs; coordinate cross-functional delivery; educate clients on platform capabilities; and oversee billing, budgeting, forecasting, and issue resolution.

Respond to customer inquiries, troubleshoot platform and integration issues, resolve bugs, provide user training, and improve product adoption. Collaborate with implementation, customer success, product, and engineering teams to escalate issues and identify support trends. Manage ticketing and knowledge infrastructure while contributing to future support-team hiring and onboarding.

Provides legal guidance on privacy, AI governance, intellectual property, data protection, and consumer litigation. Advises product, risk, technology, data, and compliance teams on financial privacy laws, automated decision-making, trademarks, trade secrets, licensing, and disputes. Manages outside counsel, litigation matters, IP strategy, legal budgets, regulatory developments, and cross-functional risk mitigation. Requires substantial experience in privacy, IP, litigation, and regulated consumer financial services or technology environments.

Own Hometap’s product and marketing event-data ecosystem, including taxonomy, tracking plans, governance, Segment Protocols, schema validation, and source management. Partner with marketing, product, and engineering to define instrumentation and event specifications. Build monitoring for schema conformance, event volume, and property completeness, while documenting standards and managing event review and deprecation processes.

Supports licensed wealth advisors by coordinating client meetings, preparing financial plans, gathering and analyzing client data, researching portfolios, preparing reports, managing account service tasks, and assisting with follow-up activities. The role develops technical, analytical, organizational, and client-service skills while preparing the employee for Series 65 licensure and eventual progression into a client-facing advisor position.

Own post-sales technical relationships for key clients, helping them optimize platform solutions, workflows, integrations, and AI-driven automation. Manage technical support SLAs, monitor client health and anomalies, deliver training, identify process improvements, and communicate feedback to Product and Engineering. Collaborate cross-functionally on escalations, feature roadmaps, account growth, and client retention while operating effectively in an evolving environment.

Own complex cloud infrastructure and migration programs, including multi-cloud environment setup and production workload migrations. Coordinate Engineering, SRE, DevOps, Security, QA, Product, and leadership teams; manage dependencies, risks, cutovers, rollback plans, metrics, compliance, and stakeholder communications. The role requires hands-on experience leading production SaaS cloud migrations, strong hyperscaler knowledge, release engineering familiarity, and excellent program management skills.

Design and build Maybern’s Scenario Modeling engine, including projection frameworks, workflow orchestration, and financial data processing pipelines. Lead architecture and development of core systems from the ground up, partner with product experts to create intuitive modeling tools, and launch complex data products. The role requires strong experience with high-volume, near-real-time systems, relational databases, transactions, cloud platforms, and distributed systems.

Leads product strategy and execution for MongoDB Atlas Infinite, a disaggregated compute and storage platform. Owns customer experience, adoption, monetization, retention, roadmap discovery, GA readiness, and cross-team trade-offs. Partners with engineering, marketing, sales, support, and executives to validate workloads, resolve systemic product issues, develop multi-year bets, and align technical and commercial priorities. Mentors product managers and establishes consistent research, launch, and decision-making practices across the portfolio.

Project manage marketing, communications, and digital advertising campaigns for multiple client accounts. Responsibilities include client coordination, meeting and timeline management, audience creation and quality assurance, campaign delivery, reporting, documentation, and cross-functional collaboration. The role requires accurate execution, strong communication, organizational skills, and proficiency with PowerPoint and Excel in a fast-paced hybrid New York City environment.