Top IT Support & Helpdesk Jobs in Buffalo, NY

The Vice President of Global Application Support leads the SaaS application support function, managing teams across multiple levels to ensure operational excellence and customer satisfaction. Responsibilities include strategy implementation, performance management, incident resolution, and collaboration with other departments.

The Application Administrator maintains and optimizes software applications, ensuring high availability and performance while managing user access and troubleshooting issues.

The Systems Administrator will manage and support Microsoft technologies, architect solutions, troubleshoot issues, and ensure security and reliability of environments.

The Helpdesk Engineer supports client onboarding and technology initiatives, implements CyberSheath solutions, manages IT systems, and performs migrations to Office 365 and Azure while ensuring project timelines and communication with clients.

The Sr. Manager, IT Business Systems oversees operations of SaaS applications, enhancing AI and data integration to improve business efficiency and support a global team.

The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.

Provide technical and functional support for business applications, troubleshoot issues, perform root cause analysis, and collaborate with teams to enhance systems and processes.

The System Administrator will manage Google Workspace, automate tasks with scripts, support desktop engineering, enforce security, and manage devices through MDM.

The Platform Associate supports athenahealth EHR and Practice Management applications, assists in system configuration, resolves issues, manages documentation, and provides remote support.

Provide technical support to internal teams by troubleshooting hardware, software, and network issues, managing helpdesk tickets, and onboarding new employees.