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Top Customer Success Jobs in Buffalo, NY

24 Days Ago
Buffalo, NY
Remote
25 Employees
Entry level
25 Employees
Entry level
Insurance
As a Growth Specialist at Anzen, you will drive the distribution strategy by cultivating relationships with retail partners, meeting production quotas, and maintaining metrics. You'll proactively reach out to targeted agencies and collaborate with the team to achieve business success while staying organized with prospect interactions in the CRM system.
24 Days Ago
Buffalo, NY
Remote
59 Employees
39K-159K Annually
Mid level
59 Employees
39K-159K Annually
Mid level
Software
The Senior Customer Success Manager at OfferFit will lead efforts to ensure customer satisfaction by overseeing use cases, driving renewals and upsells, and facilitating close relationships with clients. The role involves conducting data analyses using Excel and SQL, presenting insights, and advocating for customer needs within the company.
24 Days Ago
Buffalo, NY
Remote
Mid level
Mid level
Software
As a Customer Success Manager at Amplemarket, you will manage customer accounts, ensuring successful onboarding and ongoing satisfaction. You will track key metrics, identify expansion opportunities, and advocate for the customer’s needs within the company to enhance their experience with our AI-powered sales platform.
24 Employees
Entry level
Software
Coiled is inviting passionate individuals to submit their resumes for potential roles in their remote-first organization. They emphasize collaboration and inclusivity within their team and encourage applicants from all backgrounds.
24 Days Ago
Buffalo, NY
Remote
197 Employees
Senior level
197 Employees
Senior level
Healthtech
As a Senior Customer Success Manager at Sword Health, you will manage the client lifecycle for union customers, build strategic relationships, and demonstrate Sword’s value through performance monitoring and reporting. You will also advocate for customer needs internally and contribute to the development of account plans to enhance client success and satisfaction.
24 Days Ago
Buffalo, NY
Remote
124 Employees
Mid level
124 Employees
Mid level
Healthtech • Wearables • Biotech
The Customer Success Specialist at Cala Health engages with users of their products, providing training and support to ensure maximum value. Responsibilities include building relationships, educating customers, documenting interactions, and collaborating with marketing and product development.
24 Days Ago
Buffalo, NY
Remote
325 Employees
75K-80K Annually
Entry level
325 Employees
75K-80K Annually
Entry level
Cloud • Enterprise Web • Marketing Tech • Software
The Growth Account Manager is responsible for onboarding new clients, providing tailored training and support, and driving product adoption during a 5-week trial period. The role involves addressing client pain points, maximizing upsell opportunities, and ensuring a smooth transition to the Customer Success Manager, while closely collaborating with Account Executives to enhance client relationships and usage of the Ceros platform.
Top Benefits:
401-K
401-K Matching
Company Outings
+37 More
24 Days Ago
Buffalo, NY
Remote
71 Employees
Mid level
71 Employees
Mid level
Fintech
The Customer Success Manager will oversee the management of customer support and success, ensuring effective communication between customers and internal teams. Responsibilities include creating support policies, managing ticket queues, conducting technical analyses, and driving issue resolutions with various stakeholders.
24 Days Ago
Buffalo, NY
Remote
21 Employees
21 Employees
Information Technology • Software • Consulting
Seeking a talented Adobe Experience Manager (AEM) Specialist with extensive experience in AEM CMS authoring and troubleshooting, proficiency in Adobe Campaign platform, strong database management skills, and solid understanding of web applications. Key role in digital marketing and web application initiatives.
24 Days Ago
Buffalo, NY
Remote
500 Employees
Senior level
500 Employees
Senior level
AdTech • Marketing Tech • Social Media • Software
As a Senior Manager of Customer Success at SOCi, you will lead and mentor a team of Customer Success Managers to enhance customer experiences and maximize the value of SOCi's SaaS platform. Responsibilities include overseeing customer success initiatives, managing enterprise-level client relationships, collaborating with various departments, and refining processes to ensure retention and growth.
Top Benefits:
401-K
401-K Matching
Company Equity
+27 More
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