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Top Customer Success Jobs in Boston, MA

1,074+ Job Results
9 Days Ago
United States
Remote
86 Employees
Entry level
86 Employees
Entry level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.
Top Benefits:
401-K
401-K Matching
Company Equity
+34 More
10 Days Ago
United States
Remote
340 Employees
Junior
340 Employees
Junior
Fintech • Healthtech • Software
The Patient Advocate serves as a liaison between patients and healthcare providers, handling inquiries through calls, chats, and emails. Responsibilities include managing patient calls, assisting with billing inquiries, leading payment processes, and improving patient satisfaction and collections performance.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+45 More
12 Days Ago
United States
Remote
300 Employees
Senior level
300 Employees
Senior level
eCommerce • Healthtech • Kids + Family • Retail • Social Media
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+37 More

Featured Jobs

13 Days Ago
US
Remote
80 Employees
Entry level
80 Employees
Entry level
Data Privacy
As a Product Support Engineer at Osano, you'll provide technical support for the product suite, manage ticket queues, collaborate with internal teams to resolve customer issues, and advocate for customer needs while ensuring a positive experience.
Top Benefits:
401-K
Company Equity
Company Outings
+33 More
13 Days Ago
Massachusetts, USA
Remote
2,194 Employees
Senior level
2,194 Employees
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The role of Sales Director involves developing and executing strategic plans to achieve revenue goals, managing client relationships, understanding market trends, and overseeing sales activities to grow strategic partnerships in the data-driven marketing sector.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+64 More
13 Days Ago
USA
Remote
320 Employees
60K-81K Annually
Entry level
320 Employees
60K-81K Annually
Entry level
Fintech • Real Estate
The Client Support Analyst will manage client communications, ensuring timely responses to inquiries and requests. They will oversee onboarding processes for new clients, coordinate with stakeholders, and develop scalable processes. Additionally, this role involves monitoring client support requests and facilitating effective client interactions to enhance satisfaction.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+40 More
13 Days Ago
United States
Remote
634 Employees
Entry level
634 Employees
Entry level
Healthtech • Software
The Implementation Specialist for CAD is responsible for onboarding clients by managing the implementation process, coordinating customer requirements, overseeing project tasks, and ensuring client satisfaction throughout the setup of the CAD application.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+31 More
13 Days Ago
US
Remote
225 Employees
147K-175K Annually
Mid level
225 Employees
147K-175K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager at Domino Data Lab is responsible for building and maintaining relationships with clients, maximizing their satisfaction through successful product adoption, and identifying upsell opportunities. They will collaborate with internal teams, manage a portfolio of accounts, and utilize technical knowledge in ML Ops and AI to drive customer success.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+47 More
14 Days Ago
USA
Remote
110 Employees
Senior level
110 Employees
Senior level
Events
The Customer Support Manager will lead and develop a high-performing customer support team for an Enterprise SaaS platform, ensuring best-in-class 24/7 customer service, managing escalations, and creating performance metrics. The role requires coaching team members and resolving critical customer issues.
Top Benefits:
401-K
401-K Matching
Company Outings
+23 More
14 Days Ago
United States
Remote
675 Employees
70K-100K Annually
Mid level
675 Employees
70K-100K Annually
Mid level
Fintech • Software
The Accounting Success Manager at FloQast is responsible for enhancing customer satisfaction and engagement, managing training and education, building relationships with clients, analyzing metrics, and driving account growth through strategic guidance and solutions. The role requires strong communication skills and the ability to handle multiple projects while providing technical support and advocating for customer needs.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+62 More
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