Top Customer Success Jobs in Boston, MA
The Product Support Specialist at SheerID assists customers by resolving product inquiries, troubleshooting technical issues, and managing change requests. They maintain effective communication through various channels and contribute to public-facing documentation. This role involves collaborating with different teams to advocate for customer needs, meeting ticket resolution timelines, and ensuring a professional customer experience.
The internship program at Symplicity Brazil aims to develop technology talents interested in software development and QA. Interns will receive training and gain skills to assist in tasks related to development, testing, and software documentation.
The Mid-Market Customer Success Manager at Newsela will manage a portfolio of mid-market accounts, drive product adoption, renewal, and expansion, and ensure exceptional customer experience throughout the lifecycle. Responsibilities include goal identification, partnership planning, and collaboration with the Professional Learning team. The role requires strong client relationship building, revenue growth skills, and experience in EdTech account management.
As a Growth Specialist at Anzen, you will drive the distribution strategy by cultivating relationships with retail partners, meeting production quotas, and maintaining metrics. You'll proactively reach out to targeted agencies and collaborate with the team to achieve business success while staying organized with prospect interactions in the CRM system.
The Senior Customer Success Manager will ensure OfferFit customers succeed with the product, drive renewals and upsells, execute use cases, and contribute to product development. The role involves conducting analysis, building presentations, and maintaining executive relationships with customers to maximize business value from OfferFit.
As a Customer Success Manager, you will build and maintain long-term relationships with a portfolio of customer accounts, guide customers through their journey, lead onboarding processes, track key metrics, identify expansion opportunities, monitor account health, and advocate for customer needs within the company.
As a Logistics Specialist, you will manage and optimize transport logistics, coordinate freight offers, prepare shipping documents, oversee transport processes, and engage in unique projects like developing an inventory control system.
Coiled is inviting passionate individuals to submit their resumes for potential roles in their remote-first organization. They emphasize collaboration and inclusivity within their team and encourage applicants from all backgrounds.
ANKA is seeking a Customer Success Manager to be the first point of contact with customers, accountable for seller portfolios, upselling solutions, and maintaining KPIs for seller retention and revenue. Required hard skills include CRM usage, excellent communication in English and French, and proficiency in Excel, PowerPoint, and Word. Soft skills include problem-solving, empathy, and teamwork. The position is remote with a focus on collaboration and flexibility. Compensation includes a competitive salary, health coverage, stock options, and 30 paid holidays per year. Hiring process includes a screening call, technical interview, and meeting with the co-founder. ANKA values diversity and inclusion in its workplace.
Join Thunder's Talent Community if you have experience in the Salesforce ecosystem across Sales, Service, Marketing/Data, or Revenue Cloud. This is a chance to be considered for future remote opportunities with a focus on customer success and innovative consulting.
Top Companies in Boston, MA Hiring Customer Success Roles
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