Top Customer Success Jobs in Boston, MA

The Field Support Representative is responsible for answering incoming calls from Securities and Investment Advisor Representatives, assessing issues, providing guidance, and relaying information for further action. They build strong professional relationships with the sales force and help support their operational needs.

The Mid Level SIGINT Specialist will provide intelligence support for operations, training exercises, and strategic engagement. Responsibilities include researching databases, analyzing intelligence information, and authoring threat assessments. The role demands strong analytical skills and the ability to work remotely in support of CENTCOM AOR requirements.

As a Customer Account Specialist, you'll engage with customers, build relationships, and collaborate with teams to address and solve their challenges. You'll manage shipments using innovative technology while developing your skills in sales, operations, and account management. This role offers a progression path within the company and requires proactive communication and efficiency improvements.

As a Client Manager, you will sell Optiv security services to strategic accounts, develop multi-year management plans, identify client security needs, collaborate with a cross-functional team, and enhance client satisfaction. Your role involves building relationships with client executives and ensuring Optiv is viewed as a primary security partner.

The General Motors Carline Specialist provides technical assistance to automotive technicians in the U.S. and Canada. Responsibilities include troubleshooting diagnostic issues, executing technical calls, and improving repair accuracy. They must possess a high level of automotive diagnostic skills and work effectively with various communication resources.

The Total Rewards Specialist manages daily benefit administration, providing support and customer service to employees regarding health, dental, life, and retirement plans. This role involves data accuracy audits, claims analysis, invoicing reconciliations, and facilitating communication regarding employee benefits. The specialist also coordinates benefit enrollment meetings and assists with compensation evaluation and audits.

As a Customer Success Manager, you will manage relationships with a defined book of business, driving customer adoption and retention of Ataccama solutions. Responsibilities include developing customer relationships, achieving revenue targets, and collaborating with multiple teams to enhance customer experiences and identify growth opportunities.