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Top Customer Success Jobs in Boston, MA
Artificial Intelligence • Machine Learning
The Customer Success Manager will nurture and grow relationships with Arize customers, drive adoption of AI solutions, manage renewals and upsells, and identify growth opportunities. This role requires collaboration with the Customer Success Engineering team and effective communication to ensure customer satisfaction and healthy account management.
Top Skills:
AIMachine Learning
eCommerce • Information Technology
The Customer Onboarding position is responsible for guiding new clients through the onboarding process, ensuring they understand how to utilize the product effectively. This involves training, providing necessary resources, and acting as a point of contact for any questions or concerns during their initial experience.
Healthtech
The Senior Device Specialist is responsible for high-volume patient interactions, device support, process improvement, and collaboration with teams to enhance patient outcomes. This role requires analyzing workflows and metrics to optimize patient satisfaction and reporting insights for strategic improvements.
Featured Jobs
Insurance • Database
The Insurance Specialist at Fairmatic will support the Insurance Services Team by processing insurance policies, managing endorsements, and ensuring regulatory compliance. The specialist will handle data entry, coordinate policy administration, and assist in improving customer experience through proactive communication and problem-solving.
Top Skills:
ExcelPowerPointWord
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Gaming
The Social Engagement Specialist at FanDuel will respond to customer inquiries and engage with users on social media. Responsibilities include resolving issues, understanding gaming products, and providing customer support while representing the FanDuel brand in a positive manner. This role requires creativity, good communication skills, and knowledge of FanDuel's offerings.
Marketing Tech • Software
As a Senior Customer Success Manager, you'll drive satisfaction and success for customers by optimizing value realization, ensuring adoption of solutions, identifying opportunities for expansion, and fostering advocacy through strong relationship management and strategic oversight.
Top Skills:
Customer Success
Information Technology
The IT Helpdesk Intern assists with troubleshooting technical issues, documents solutions, analyzes user experiences, and reviews team performance data. The role focuses on improving user experience and implementing automation for productivity enhancement.
Information Technology • Software
The Quality Assurance Analyst at Boostlingo will evaluate interpreter performance during live and recorded interpretation calls, ensuring adherence to quality standards. The role involves providing feedback, identifying performance trends, collaborating on quality assurance materials, and maintaining records of evaluations.
Top Skills:
MS Office
Software
The Technical Account Manager at Aravo manages customer relationships, ensuring they receive value from the company's vendor management solutions. Responsibilities include understanding customer objectives, articulating economic benefits, delivering workshops, and leveraging data for insights. The role requires strong technical knowledge and communication skills to support clients effectively.
Top Skills:
ConfluenceJIRAMs Office SuiteSalesforce
Software • Web3
As a Senior Customer Success Manager at CoLab, you will ensure customer success by understanding their business goals, maximizing the value from CoLab's software, and facilitating relationships at all levels of customer organizations. You will manage retention, growth, and customer advocacy through effective communication and collaboration with Sales and Engineering teams.
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