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Top Customer Success Jobs in Boston, MA
Software
As a Technical Engagement Manager, you will drive customer success through technical leadership in pre-sales and post-sales engagements. You will manage cross-functional teams, define success metrics, ensure timely delivery, and contribute to professional services development.
Top Skills:
Ci/CdCloud PlatformsDevOps
Blockchain • Gaming • Software • Virtual Reality • Metaverse
The Developer Relations Specialist will support and empower Decentraland's creator community by assisting with technical challenges, collaborating with internal teams, and fostering community engagement through workshops and events. This role focuses on facilitating connections between creators and Decentraland while promoting innovation within the platform.
Top Skills:
JavaScriptTypescript
Software
As a Small Group Instruction Educator, you will provide engaging instruction to small groups of students in a remote environment. You will facilitate student learning, monitor their progress, report on engagement, and attend professional development. The role requires a minimum of 3 years of classroom experience and a preference for candidates with a Bachelor's degree in education.
Featured Jobs
Artificial Intelligence
The Customer Success Manager will ensure outstanding customer experiences at AssemblyAI by onboarding and supporting customers in utilizing Speech AI technology. Responsibilities include managing a client portfolio, identifying product integration opportunities, leading meetings, and providing insights for product development.
Top Skills:
PythonReactSQL
Fintech • HR Tech • Social Impact • Software • Financial Services
The Customer Onboarding Manager at Human Interest is responsible for leading a team of specialists to ensure efficient onboarding processes for clients. This includes managing goals, strategizing internal promotions, addressing customer escalations, and continuously improving onboarding metrics and processes.
Edtech • Healthtech • Kids + Family • Other
The Customer Success Manager will engage with district customers, ensuring satisfaction and maximizing the value of services provided by Parallel. Responsibilities include managing the customer lifecycle, building relationships, driving adoption of services, and collaborating with internal teams for support.
Food
As a Customer Care Associate for Group Orders, you will support clients and restaurant partners, manage order-related issues, handle customer inquiries promptly, and uphold company service standards. The role involves collaboration with management to enhance operational methods and strategies.
Artificial Intelligence • Fintech
The Technical Customer Success Manager will be the primary liaison for enterprise clients, ensuring their objectives are met using the company's AI platform. Responsibilities include gathering technical requirements, developing strong relationships with clients, providing guidance on platform usage, and monitoring client success to identify upsell opportunities.
Top Skills:
AI
Marketing Tech • Software • Analytics
As a Customer Account Manager at Iterable, you will drive renewal and expansion strategies for existing clients, leveraging a deep understanding of the platform's capabilities. Responsibilities include managing contract renewals, upselling, developing strategic account plans, and collaborating with the Customer Success team to enhance client engagement and satisfaction. You will be measured on achieving renewal revenue goals and expanding client relationships.
Artificial Intelligence • Information Technology • Software
The Senior Manager of Customer Success at SmarterDx will foster strong relationships with healthcare clients, ensuring their success with the SmarterDx platform. This role involves managing a portfolio of live customers, collaborating with cross-functional teams, and enhancing customer experiences through project management and communication.
Top Skills:
SQL
Top Companies in Boston, MA Hiring Customer Success Roles
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