Top Customer Success Jobs in Boston, MA
The Customer Success Manager at PriceSpider will manage the entire customer lifecycle, focusing on onboarding, growth, and retention. Responsibilities include leading retention initiatives, collaborating with sales teams, conducting business reviews, and developing expertise in the product suite.
The Customer Solutions Manager will drive sales growth by analyzing various data sources, including scan data and consumer insights, to provide actionable strategies to customers and the sales team. They will lead category management initiatives and collaborate with cross-functional teams to optimize business opportunities and implement effective sales strategies.
The Senior Mobile User Acquisition Specialist will lead user acquisition strategies for mobile apps, focusing on planning, executing, and optimizing campaigns across various mobile ad platforms. Responsibilities include monitoring ad performance, A/B testing, collaborating with design for ad creatives, and managing external partnerships to drive app growth.
The Customer Support Manager at RSAC will build and lead a support team, manage KPIs, ensure SLAs are met, and collaborate with internal teams to enhance product support and customer experience.
Inovalon focuses on empowering healthcare through data-driven solutions. The organization seeks professionals interested in opportunities related to healthcare data aggregation, analysis, and innovation. Candidates are encouraged to submit resumes to be considered for potential future roles within a diverse and inclusive company culture.
The Growth Specialist will develop and execute demand generation strategies to drive awareness and interest in Ambrook's software. Responsibilities include managing content, coordinating with multiple teams, optimizing digital campaigns, and supporting sales efforts to enhance lead nurturing and conversion rates.
The D365 Customer Engagement Application Lead manages application solutions for sales, marketing, and field services, ensuring they meet business needs. They oversee project implementation, engage with stakeholders, identify improvement opportunities, and provide updates on performance and priorities. This role also involves analyzing processes for value enhancement and training business teams on application functionalities.
As a Customer Experience Representative, you will manage incoming calls, assist participants with inquiries related to clinical trials, accurately document interactions, and collaborate with team members to enhance participant experience.
As a Provider Relations Specialist, you will build and maintain relationships with healthcare providers, handle communications, educate providers about the health plan, and assist with inquiries. This role involves outreach to resolve issues and collaborate on provider interactions for a startup changing the healthcare landscape.
Responsible for administering a wide range of HR processes, focusing on employee benefits and leave management. Manage benefit-related changes, oversee disability programs, respond to escalated issues, and support the annual Open Enrollment process. Provide day-to-day HR support and lead process improvement initiatives.
Top Companies in Boston, MA Hiring Customer Success Roles
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