Get the job you really want.
Be the first applicant
Apply to jobs posted less than 24 hours ago to maximize your visibility.
Use the Date Posted filter to view jobs posted within the last 24 hours.
Top Customer Success Jobs in Boston, MA
Information Technology • Professional Services
The Customer Success Manager will advocate for clients and drive revenue growth by developing strong relationships, analyzing key metrics, enhancing product adoption, and resolving issues. This role includes executing business reviews and monitoring customer health for proactive engagement.
Software • Automation
The Technical Support Specialist at Authorium will troubleshoot customer issues, enhance product documentation, collect feedback for improvements, provide incident support, and work on proactive solutions to optimize customer support efficiency.
Top Skills:
Ruby
Other
The Customer Success Manager at Truleo will develop strategies for customer growth and retention, analyze customer feedback, resolve escalations, and maintain long-term relationships. This role involves collaboration with internal teams to guide product roadmaps based on customer needs and insights.
Featured Jobs
Featured
Featured
Software
The Senior Customer Success Manager at Fundraise Up is responsible for managing a portfolio of non-profit accounts, driving product adoption, resolving technical issues, and enhancing customer satisfaction. This role involves account management throughout the customer lifecycle and collaboration with internal teams to ensure success and retention metrics are met.
Software
The Customer Onboarding & Implementation Specialist will guide customer adoption of BioDigital's 3D software through tailored training and technical support. The role involves collaborating with account managers, providing personalized customer assistance, managing technical integrations, and advocating for customer needs while developing educational materials and support documentation.
Healthtech • Software • Telehealth
As an RCM Optimization Specialist, you will assess clients' documentation and systems against RCM standards, monitor client success metrics, conduct performance audits, communicate with global teams, and stay updated on process improvements to enhance client outcomes in a Healthcare IT environment.
Software
The Senior Manager of Customer Success will manage and mentor a team of Customer Success Managers, drive customer health and product adoption, and collaborate with various departments to exceed performance targets while resolving customer issues effectively.
Fintech • Mobile • Payments • Software
The Technical Account Manager will support strategic customers by addressing complex issues and ensuring their needs are met post-sales. Responsibilities include building relationships, assisting with technical requests, and enhancing customer satisfaction through effective problem-solving.
Top Skills:
DartJavaKotlinObjective-CSwift
Cloud • Natural Language Processing • Security • Software • Cybersecurity
As a Customer Success Manager at Nightfall AI, you'll ensure customer satisfaction and product adoption, develop success roadmaps, and identify upsell opportunities. You'll collaborate with cross-functional teams and become an expert on the Nightfall platform, all while focusing on customer needs in the data security industry.
Software
The Manager of Customer Support at Posit will oversee the daily support functions, coach engineers, improve support processes, enhance customer experience, and foster team collaboration. The role includes analyzing ticket data for automation, monitoring KPIs, and leading a team to achieve operational improvements.
Top Skills:
Linux
Top Companies in Boston, MA Hiring Customer Success Roles
See All
All Filters
Total selected ()
No Results
No Results
