Top Customer Success Jobs in Boston, MA
Aetion seeks candidates for future Client Partner roles to develop business opportunities for clients in healthcare. Ideal candidates have experience in consultative sales, business development, and a background in the pharmaceutical or life sciences sectors.
As a Multilingual Senior Customer Success Representative, you will provide timely response to customer inquiries, identify and escalate issues, endorse cases to the Sales Team, proactively upsell product features, and collaborate with the Product team on feature requests.
The Procurement Specialist will source products, respond to customer inquiries, manage inventory control, place purchase orders, maintain inventory systems, monitor supplier performance, and participate in process improvement projects.
The Customer Strategy & Programs Lead at Narvar will develop and implement scalable programs to enhance customer satisfaction and adoption of products. This role involves analyzing data driven insights, establishing KPIs, and advising the Customer Success team. The ideal candidate will leverage extensive experience in eCommerce, logistics, or consulting.
As a Technical Customer Support Engineer, you will provide expert third-tier support, diagnose complex customer issues, engage with both customers and engineering teams, and contribute to the development of support processes and documentation to enhance customer experiences.
Alto is seeking to connect with potential job candidates through their Talent Community. They aim to build a diverse team passionate about making their investment solutions accessible to everyday investors. Opportunities for future roles may arise as the company grows.
Socium Media is a performance marketing agency seeking exceptional talent to join their team. The agency focuses on helping brands grow their business and recognizes the importance of employee well-being. They offer various benefits, including unlimited PTO, healthcare coverage, and a 401(k) plan. The job encourages applicants who may not meet all criteria but are excited about the opportunity.
The Dispute Operations Training Specialist at Velera will develop and facilitate training programs for the Dispute Operations department. Responsibilities include creating learning materials, collaborating with management for curriculum development, supporting quality control processes, and mentoring stakeholders. The specialist will ensure effective delivery of training content through various mediums and assess the impact of training on job performance.
The Head of Customer Success will lead client relationships during implementation, focusing on retention, renewals, and customer satisfaction. They will develop strategies, set timelines for launches, nurture customer accounts, and collaborate with internal teams to ensure a successful post-sales experience.
The Senior Customer Success Manager will drive the customer success strategy, manage enterprise-level client relationships, ensure timely execution of services, and identify opportunities for improvements in technology stacks. Key responsibilities include managing client satisfaction, conducting regular meetings, delivering executive reports, and collaborating with sales for expansion and renewal opportunities.
Top Companies in Boston, MA Hiring Customer Success Roles
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