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Top Customer Success Jobs in Boston, MA

1,022+ Job Results
2 Days Ago
USA
Remote
405 Employees
Senior level
405 Employees
Senior level
Automotive • Greentech • HR Tech • Sales • Software
The Senior Learning and Development Specialist will design, implement, and manage training programs for the Go-To-Market teams, focusing on enhancing skills in sales and compliance. Responsibilities include conducting skill assessments, developing targeted training, collaborating with subject matter experts, and creating engaging training content.
Top Benefits:
401-K
401-K Matching
Company Outings
+52 More
2 Days Ago
USA
Remote
370 Employees
Entry level
370 Employees
Entry level
Big Data • Healthtech • Software • Analytics
The Customer Success Manager at Arcadia manages non-enterprise client accounts, ensuring data quality and client satisfaction. Responsibilities include troubleshooting technical issues, leading product training, coordinating project timelines, and fostering long-term client relationships to drive success. They work closely with internal teams to meet client goals and resolve issues effectively.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+49 More
2 Days Ago
United States
Remote
87 Employees
Senior level
87 Employees
Senior level
Real Estate • Security • Software • Cybersecurity • PropTech
The Senior Director of Customer Success at CertifID leads a team to enhance customer satisfaction and retention. This role focuses on creating standardized engagement models, optimizing processes, and ensuring customers achieve their goals through cross-functional collaboration and strategic initiatives.
Top Benefits:
401-K
401-K Matching
Company Equity
+48 More

Featured Jobs

2 Days Ago
United States
Remote
4,500 Employees
78K-125K Annually
Mid level
4,500 Employees
78K-125K Annually
Mid level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Customer Care Tax Manager at Toast will lead a team of tax experts, ensuring productivity and customer satisfaction while managing payroll tax issues. Responsibilities include coaching agents, maintaining performance standards, training on processes, and analyzing payroll data. This role requires strong communication skills and familiarity with tax filing and regulations.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+70 More
3 Days Ago
USA
Remote
2,800 Employees
174K-279K Annually
Senior level
2,800 Employees
174K-279K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Senior Manager of Customer & Partner Experience (CPX) Insights leads a global team to deliver critical insights and reporting products. This role involves managing data analytics efforts, collaborating with stakeholders, enhancing reporting, and developing high-quality insights to drive business strategies and improve customer experiences.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
3 Days Ago
South, USA
Remote
397 Employees
90K-120K Annually
Entry level
397 Employees
90K-120K Annually
Entry level
Cloud • eCommerce • Enterprise Web • Information Technology • Software
As a Customer Success Engineer, you will support clients by managing their technical implementation and onboarding processes. You'll define their requirements, configure the Quantum Metric platform, and develop custom JavaScript functions for data analytics, ensuring clients achieve their digital strategy goals.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+64 More
4 Days Ago
United States
Remote
200 Employees
Senior level
200 Employees
Senior level
Information Technology • Sales • Software • Cybersecurity
As a Customer Success Manager at Cymulate, you will guide customers through onboarding, provide insights on cybersecurity best practices, ensure satisfaction with services, monitor key performance indicators, identify expansion opportunities, and aid in product improvement by gathering feedback.
Top Benefits:
401-K
401-K Matching
Company Equity
+16 More
4 Days Ago
United States
Remote
95 Employees
Mid level
95 Employees
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Manager at Smartling will ensure customer adoption and retention through onboarding, communication, and education. Responsibilities include managing customer relationships, resolving issues, driving account growth, overseeing implementation of best practices, and demonstrating value through business reviews and workshops.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+26 More
5 Days Ago
United States
Remote
600 Employees
75K-102K Annually
Senior level
600 Employees
75K-102K Annually
Senior level
Cloud • Greentech • Social Impact • Software • Consulting
As a Senior Customer Success Manager at VelocityEHS, you will be responsible for developing strategic success plans, driving customer adoption and satisfaction, collaborating internally and externally, and ensuring that customers achieve their Environmental, Health, and Safety (EHS) and Environmental, Social, and Governance (ESG) goals through the use of our software solutions.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+62 More
5 Days Ago
United States
Remote
1,700 Employees
475K Annually
Senior level
1,700 Employees
475K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The EVP of Customer Success and Services will lead global customer success initiatives, ensuring customers achieve their desired outcomes and maximize value from the tech skills development platform. Responsibilities include building teams, driving customer retention and engagement, establishing data-driven processes, and fostering a culture of customer success throughout the organization.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+74 More
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