Top Customer Success Jobs in Boston, MA
The Customer Success Manager, Enterprise is responsible for ensuring user adoption and retention at strategic accounts by delivering onboarding, training, and ongoing engagement. This role involves developing relationships with key stakeholders, leading business reviews, identifying success stories, and collaborating with program and account managers to drive growth strategies.
The Customer Engagement Specialist at Paper will be responsible for providing support to students, teachers, and administrators, facilitating 1:1 online tutoring sessions, analyzing customer data to improve engagement, and enhancing the learning experience by addressing student challenges.
Crystal Dynamics invites applications for future game development roles, seeking individuals with diverse perspectives and innovative ideas. Applicants can apply even without a specific job opening. The company is dedicated to creating iconic franchises and values contributions from both veterans and newcomers to the industry.
As a Customer Success Manager, you will build and nurture long-term relationships with strategic accounts, ensuring they derive maximum value from Secureworks’ software. Your role involves educating customers, monitoring their progress, and collaborating with teams to enhance customer satisfaction and drive business growth.
The Senior Specialist, DevOps is responsible for supporting production and development environments, automating deployment and monitoring processes, leading CI/CD efforts, and administering source control systems and databases. This role requires collaboration in a dynamic environment to develop tools and improve existing infrastructure for scalable ad tech solutions.
As a Customer Success Manager, you will onboard new clients, conduct training sessions for restaurant staff on the use of AI solutions, provide ongoing support, manage relationships with key stakeholders, gather customer feedback, and collaborate with various teams to ensure customer satisfaction.
Modus is seeking self-driven individuals to join their remote-first team, focusing on consulting with clients and engaging in collaborative software development projects. Responsibilities include contributing to community through open source, client interaction, and participating in learning and development activities.
The Customer Success Specialist at Cengage Group focuses on driving customer retention and sales growth by building consultative relationships and supporting customers with digital solutions. Responsibilities include achieving sales targets, upselling products, monitoring digital course success, and driving customer satisfaction through effective problem-solving.
The Customer Service Specialist will interact directly with customers, assist with order fulfillment, utilize proprietary technology, and ensure high levels of customer satisfaction. The role requires quick-thinking and problem-solving skills to handle high-volume calls effectively.
The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.
Top Companies in Boston, MA Hiring Customer Success Roles
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