Top Customer Success Jobs in Boston, MA
As a Customer Success Manager, you will onboard new clients, conduct training sessions for restaurant staff on the use of AI solutions, provide ongoing support, manage relationships with key stakeholders, gather customer feedback, and collaborate with various teams to ensure customer satisfaction.
Modus is seeking self-driven individuals to join their remote-first team, focusing on consulting with clients and engaging in collaborative software development projects. Responsibilities include contributing to community through open source, client interaction, and participating in learning and development activities.
The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.
As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.
The Customer Success Engineer will oversee a portfolio of customers, ensuring satisfaction and growth by providing technical product demonstrations and application insights. Responsibilities include managing post-sales activities, driving product value to customers, and maintaining strong relationships while addressing customer needs and deploying the Apiiro platform effectively.
The Customer Success Manager at Givzey is responsible for maintaining relationships with customers, ensuring successful deployment and adoption of solutions, generating referrals, and managing accounts to drive customer satisfaction and renewals. The role involves proactive communication, execution of renewal strategies, and collaboration with internal teams to enhance customer experiences.
Customer Success Managers at Trella Health support customers during their journey, ensuring account health and retention. They build relationships, help customers understand solutions, and assist with challenges while driving optimal usability and achieving retention goals.
FORM is continually seeking top talent to join their team. They encourage candidates from diverse backgrounds to apply, even if they do not meet all requirements. The company specializes in mobile technology that supports field execution and communication within organizations, helping teams enhance their operational efficiency and decision-making through real-time data insights.
As a Customer Success Manager at Placer.ai, you will be responsible for managing customer relationships, ensuring product adoption and revenue retention. You will engage with clients, refine the customer journey, and partner with cross-functional teams to incorporate feedback into the product roadmap.
The Senior Customer Training Specialist will develop and deliver training programs for customers, ensuring a comprehensive understanding of Visby products. Responsibilities include coordinating training logistics, ensuring compliance, providing customer support, and evaluating training effectiveness in alignment with company goals.
Top Companies in Boston, MA Hiring Customer Success Roles
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