Top Customer Success Jobs in Boston, MA
The Content Engagement & Strategy Specialist at Fox Nation is responsible for managing digital content inventory, ensuring quality standards for CMS, designing relevant content layouts, and collaborating with production and marketing teams. This role requires strong editorial judgment, problem-solving skills, and experience with data analytics.
As a Senior Customer Success Manager at CoLab, you'll ensure customer success by deepening understanding of their business outcomes and guiding them in maximizing value from CoLab's products. You'll communicate the business impact of product adoption and hold customers accountable to actions necessary for achieving their goals, while establishing strong relationships at all organizational levels.
ModSquad is hiring freelance bilingual Mandarin/English customer support specialists to assist clients with their products through ticket, chat, and phone channels. The role requires a dedicated workspace, quality headset, and computer with Windows 10 or higher.
The BIM Specialist supports the engineering team by virtually constructing buildings and documenting designs. This entry-level role includes learning technology systems, organizing multiple projects, maintaining accurate records, and communicating effectively within teams. The position also involves participation in training programs and indirect mentorship of peers.
The Customer Success Manager is responsible for driving customer loyalty and successful implementation of Trellix solutions, consulting with customers to promote adoption and retention while managing renewals and identifying upsell opportunities. They serve as the primary post-sale contact and ensure best practices for product usage are adopted.
CareRev is inviting potential candidates to join their Talent Community, allowing individuals to be considered for future job openings. Members can submit their resumes to showcase their talents and interests, and they will receive periodic updates from CareRev regarding new job opportunities.
As a Customer Success Manager at Candex, you will coordinate client launches and expansions, manage projects, communicate with client teams, and address technical issues. You'll gather necessary materials for a smooth onboarding experience and identify enhancements to meet customer needs.
The Client Success Manager will work with the Product Implementation team to launch software solutions for Operating Rooms, build relationships with hospital staff, train clients, monitor usage, collect feedback, and lead client calls while providing actionable recommendations for improved outcomes and engagement.
As a Customer Success Manager II, you will enhance customer satisfaction by building relationships, managing renewals, identifying upsell opportunities, and providing customer feedback to improve products. Additionally, you will ensure smooth onboarding through collaboration with sales teams, monitor customer health metrics, and engage in proactive communication.
The Operations Support Specialist manages client communications through an internal ticketing system, supports digital media buying operations, processes orders for Email marketing campaigns, executes basic SEM tasks, and performs data entry among other tasks to facilitate advertising operations.
Top Companies in Boston, MA Hiring Customer Success Roles
See All
All Filters
No Results
No Results
