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Top Customer Success Jobs in Boston, MA

1,147+ Job Results
2 Days Ago
8 Locations
Remote
20 Employees
55K-80K Annually
Entry level
20 Employees
55K-80K Annually
Entry level
Information Technology
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
2 Days Ago
United States
Remote
1,348 Employees
Senior level
1,348 Employees
Senior level
Marketing Tech • Software
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
2 Days Ago
United States
Remote
1,153 Employees
Junior
1,153 Employees
Junior
Healthtech • Software • Telehealth
As a Software Support Specialist I, you will provide exceptional client support for our EMR users, documenting and resolving issues while maintaining high-quality service and client satisfaction. You will troubleshoot software applications, manage inbound calls, and collaborate across teams to ensure effective resolution of technical issues.
2 Days Ago
United States
Remote
45 Employees
Mid level
45 Employees
Mid level
Marketing Tech • Software
The Tech Support Analyst at Elevar will provide advanced support to Shopify merchants on ecommerce tracking solutions, focusing on behavior analytics. Responsibilities include resolving tracking discrepancies, collaborating with teams to design tracking strategies, and monitoring performance for optimization.
2 Days Ago
USA
Remote
70 Employees
Mid level
70 Employees
Mid level
Consumer Web • Edtech • Kids + Family • Other • Productivity
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
Top Benefits:
401-K Matching
Adoption Assistance
Dental Insurance
+17 More
2 Days Ago
3 Locations
1,797 Employees
Senior level
1,797 Employees
Senior level
Hardware • Other
The Procurement Specialist will source products, respond to customer inquiries, manage inventory control, place purchase orders, maintain inventory systems, monitor supplier performance, and participate in process improvement projects.
2 Days Ago
Massachusetts, USA
1,988 Employees
84K-111K Annually
Entry level
1,988 Employees
84K-111K Annually
Entry level
Security • Cybersecurity
As a Client Manager, you will sell Optiv security services to strategic accounts, develop multi-year management plans, identify client security needs, collaborate with a cross-functional team, and enhance client satisfaction. Your role involves building relationships with client executives and ensuring Optiv is viewed as a primary security partner.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+15 More
2 Days Ago
United States
Remote
1,029 Employees
Senior level
1,029 Employees
Senior level
Marketing Tech
The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.
2 Days Ago
United States
Remote
82 Employees
Entry level
82 Employees
Entry level
Cloud • Security • Consulting • Cybersecurity
The Microsoft Identity Manager (MIM) Specialist will implement and manage IAM solutions, oversee MIM configurations, develop automation scripts, and ensure compliance with security policies while collaborating with cross-functional teams.
2 Days Ago
United States
Remote
105 Employees
Junior
105 Employees
Junior
Logistics • Transportation
As a Customer Support Specialist, you will assist customers with fuel purchases and product navigation through phone calls, live chats, and emails. You will also follow up with customers and truck stop partners, ensuring exceptional service while developing a deep understanding of the Mudflap product. Your role will involve cross-functional collaboration to enhance customer service.
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