Top Customer Success Jobs in Boston, MA

The Customer Success Advisor owns the entire customer journey from onboarding to value realization, acting as the voice of the customer while managing relationships with senior IT leaders. They track and measure customer success metrics and must possess strong project management skills, combined with a comprehensive understanding of cybersecurity and risk consulting.

As an Enterprise Customer Success Manager, you will manage a portfolio of enterprise and large mid-market customers, focusing on customer adoption, retention, and growth. You will develop relationships with key stakeholders, provide actionable insights and data analysis, and work with cross-functional teams to meet customer needs. Your role includes mentoring entry-level CSMs and ensuring compliance with best practices while achieving set goals.

As an Enterprise Customer Success Manager at Rentable, you will enhance customer relationships, drive growth and retention, manage a portfolio of enterprise clients, identify opportunities, and collaborate with cross-functional teams to meet client needs and achieve business goals. You will also mentor junior team members and ensure compliance with best practices while consistently meeting performance indicators.

The Customer Success Manager will partner with Typeform's Enterprise customers to ensure they achieve their business goals. Responsibilities include driving adoption, retention, account reviews, and collaborating across teams to improve the customer experience and provide actionable insights.

Securly is inviting interested candidates to apply for future positions across various departments. The company values diverse talent and seeks individuals who can contribute to its innovative EdTech products focused on student wellness and AI. By applying, candidates join a talent pool for future opportunities that better match their skills and aspirations.

Zowie is seeking self-driven and ambitious individuals to join its growing team. The company focuses on enhancing customer service through AI, providing rapid support and driving customer loyalty for leading ecommerce brands. Candidates are encouraged to share their areas of interest for potential roles that align with their skills.

The Senior Specialist, Revenue Cycle provides financial, clerical, and administrative support to ensure timely reimbursement of hospital and physician claims. Responsibilities include managing accounts receivable, training staff, performing data analysis, and maintaining compliance with regulatory requirements. This role also requires excellent communication skills and the ability to handle escalated issues.