Top Customer Success Jobs in Boston, MA
The Oakleaf Group invites interested candidates to connect for future job opportunities. The firm specializes in mortgage and financial services consulting, focusing on ongoing relationships with clients such as banks, non-bank mortgage firms, and government entities. They seek to align goals and provide tailored solutions through effective communication and research.
The EHR Site Specialist provides training and support for Epic users, identifies issues, and enhances user experience with the system. Responsibilities include diagnosing learning needs, delivering training, troubleshooting, and collaborating with IT for system improvements. They ensure that end users utilize the EHR effectively, aligning workflows with organizational goals.
The Public Outreach Specialist will provide on-call support for public outreach, managing meeting logistics, supporting public meetings, assisting project managers with stakeholder engagement tasks, and developing outreach materials. This role involves strategic communication and engagement planning for various projects across the U.S.
The Customer Success Associate Director will manage customer relationships, ensuring effective adoption of CommerceIQ's platform. Responsibilities include understanding customer needs, managing advertising budgets, performing data analysis for strategic insights, and collaborating with internal teams. This role requires strong communication skills and experience with enterprise-level retail media campaigns.
As a Client Partner at Livefront, you will own client outcomes by understanding their business needs, managing relationships, and ensuring delivery excellence. You will communicate Livefront's value, guide teams in executing strategies, and identify new business opportunities while earning trust within client organizations.
As a Customer Support Specialist at EngagedMD, you'll provide exceptional service to users, troubleshoot issues, support product implementation, and collect feedback to improve the platform. This entry-level role requires strong communication and organizational skills to manage customer relationships and enhance their experience with the EngagedMD application.
The Client Onboarding Specialist is responsible for guiding new clients through the onboarding process, focusing on client satisfaction and relationship management. Tasks include granting web portal access, delivering product demos, managing client expectations, and providing tech support, all while maintaining accurate client information and ensuring adherence to company policies.
As a Customer Support Representative, you will provide customer service and support to ECP’s end users via phone, email, and a ticketing system. Responsibilities include troubleshooting issues, maintaining customer records in HubSpot, contributing to company initiatives, and participating in an on-call schedule. You will ensure customer satisfaction by following best practices and consistently meeting performance metrics.
The Database Administration Specialist will manage data migration projects, ensure data accuracy, conduct data analysis, and collaborate with teams to improve data quality and migrate data from legacy systems to ERP software at Datacor.
The Senior Customer Success Manager at BetterCloud is responsible for overseeing the post-sale relationships of 15-25 customer accounts, ensuring they achieve their goals with the software. This role involves onboarding customers, providing ongoing engagement, gathering feedback, and advocating for customer needs, all while maintaining strong relationships and driving customer satisfaction.
Top Companies in Boston, MA Hiring Customer Success Roles
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