Top Customer Success Jobs in Boston, MA
The Quality Control Specialist will lead analytical method implementation for GMP testing in a new laboratory. Responsibilities include maintenance of the QC lab, performing release and stability testing, training junior analysts, and overseeing instrument qualifications and troubleshooting. The role requires collaboration for timely analysis completion and data integrity management.
As a Customer Experience Representative at BRUNT, you will engage with customers via phone, chat, and email to resolve issues and build lasting relationships. Responsibilities include responding to customer inquiries, maintaining high satisfaction ratings, and improving support processes based on customer feedback.
The Customer Success Manager at Pointr will build strong relationships with clients, ensuring their satisfaction and success with Pointr's indoor mapping technology. Responsibilities include understanding client needs, identifying growth opportunities, providing training, and managing client communications. This role also involves collaborating with internal teams and monitoring client performance metrics to enhance the customer experience.
Looking for an Enterprise Customer Success Manager to work with customers who have adopted Proton's AI-powered CRM. Responsible for developing relationships, maximizing customer value, executing strategic account plans, driving adoption, identifying cross-sell and upsell opportunities, providing best practices, and serving as the customer's advocate within the organization.
The Senior Specialist in Quality Control will perform analytical assays, support GMP laboratory operations, review QC data from method qualifications, and assist in documenting experiments. This role requires strong leadership and multitasking abilities within QC lab operations to ensure compliance and readiness for drug substance testing.
The Customer Success Manager will manage client relationships, provide strategic and tactical advice, perform data analysis, and communicate customer needs to the product team. They will also lead training, support sales initiatives, and ensure client satisfaction with healthcare SaaS solutions.
As a Senior Customer Success Manager at xSuite, you will foster customer relationships, support users transitioning from sales to active use of products, and present solutions. Responsibilities include regular communication with clients, coordinating sales efforts, and preparing reports.
The Customer Success Manager at Board will drive customer retention, adoption, and success by creating actionable plans, coordinating internal resources, and conducting business reviews. They will work closely with sales teams to foster strong partnerships and ensure that customers realize ongoing value from their SAAS solutions.
The Senior Sustainability Specialist will focus on high-performance building energy modeling and sustainability analysis for various projects. Responsibilities include whole building energy modeling, net zero energy/carbons road mapping, green building certification support, and consulting on energy efficiency strategies.
The Customer Success Manager at Verve will be responsible for managing customer relationships, ensuring product adoption, resolving issues, and enhancing customer experience through effective training and support efforts.
Top Companies in Boston, MA Hiring Customer Success Roles
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