Top Customer Success Jobs in Boston, MA
The Support Specialist will provide technical support for Jabra products via phone, email, and chat. Responsibilities include education on tools, documentation of customer interactions in a ticketing system, and developing relationships to enhance customer experiences. The role also involves testing new products and adapting to company changes while ensuring efficient customer service.
The Senior Manager, Customer Experience will oversee customer-facing teams, improve customer registration and onboarding processes, develop customer success strategies, monitor key metrics, and drive continuous improvement. This role necessitates collaboration with other departments to advocate for customer needs and ensure high satisfaction levels.
Client Solutions Associates at FactSet are responsible for building relationships with financial professionals, understanding their workflows, providing product support and training, and advocating for clients' needs with the Product Development team. They help improve client engagement with FactSet products and deliver exceptional client service.
As a Customer Success Manager at Acoustic, you will develop account strategies, build relationships with stakeholders, monitor customer health, identify new opportunities, and drive retention. You'll work with clients to create Success Plans, conduct business reviews, and collaborate with cross-functional teams to ensure customer success. Additionally, you'll engage in PR activities, drive attendance to events, and build positive client PR for Acoustic.
As a Technical Consultant at Veeva Systems, you'll design and implement custom user experiences, focusing on data visualization. You will lead customer workshops, develop solutions on Force.com, and create internal tools to support clients. This role requires strong front-end web development skills and experience with modern JavaScript frameworks.
The Client Services Associate will assist with planning and executing premium membership events at Fenway Park, supporting club managers in providing exceptional hospitality to enhance member relationships. Responsibilities include coordinating event logistics, managing client visits, and organizing client entertainment budgets, all while ensuring a high standard of customer service.
The Fund Reporting Specialist will manage fund reporting tasks, including preparing financial statements for various fund types, collaborating with financial reporting managers, and ensuring compliance with accounting rules. The role involves liaising with auditors, overseeing audit cycles, and assisting with regulatory reporting while maintaining accurate accounting records.
Ark is developing a biomanufacturing platform focusing on improving commercialization of biotechnological innovations. They are seeking talented individuals to contribute to their mission of enhancing human health and combatting climate change, inviting resumes from those who want to join their historic effort.
The Head of Customer Success will lead the team to develop and implement strategies that enhance customer satisfaction and retention. Responsibilities include mentoring staff, tracking performance metrics, collaborating with various departments, and creating customer success documentation. The role also involves maintaining customer relationships and staying updated on industry trends.
As a Technical Customer Success Manager at DigitalOcean, you will provide strategic guidance and support to business customers, helping them design and optimize their cloud infrastructure. Your role includes technical consultation, customer advocacy, and collaboration with internal teams to enhance customer experience and achieve their business goals.
Top Companies in Boston, MA Hiring Customer Success Roles
See All
.jpg)
All Filters
No Results
No Results
