Top Customer Success Jobs in Boston, MA
The Order Management and Customer Service Manager is responsible for overseeing global order fulfillment, managing customer inquiries and support, coordinating shipping and logistics, and improving data management systems using Salesforce. The role requires strong communication skills and the ability to handle multiple tasks efficiently in a fast-paced environment.
As a Client Success Consultant, you will build strong relationships with clients, help them utilize ISS' products and services, manage client inquiries, ensure operational excellence, and act as a trusted advisor on corporate governance and proxy voting solutions.
The Customer Success Engineer at Watershed supports customers in using the biocomputing platform by resolving technical issues, analyzing usage data, and creating documentation. They work alongside the Product Manager and Head of Operations to ensure customer satisfaction and improve service efficiency.
The Senior Specialist GMP Operational Quality is responsible for QA support of manufacturing and analytical laboratory operations, conducting reviews of batch records and quality documents, managing batch release processes, leading investigations and CAPAs, and assisting in quality audits while communicating with internal and external partners.
Join as a Protocol Specialist at Coin Metrics, a leading provider of cryptoasset data. Support network data products, conduct research on blockchain protocols, work with protocol teams, and collaborate with internal teams to enhance on-chain asset coverage. Requires deep knowledge of blockchain networks, proficiency in Kotlin/Java/Python, SQL, and data pipelines, with a strong sense of ownership and entrepreneurial spirit.
Join Sigma Computing as an Enterprise Customer Success Manager, responsible for strategic account management, analytics expertise, NDR growth, customer advocacy, success plans, and educational initiatives. Bachelor's or Master's degree, 7+ years of experience in SaaS, analytics, or BI industry, strong analytical and communication skills required. Salary range: $132k - $165k annually.
The Procurement Specialist monitors inventory levels, processes purchasing requisitions, provides sourcing recommendations, prepares purchase orders, manages deliveries, reconciles shipments and payments, and maintains purchase order records, contributing to the efficiency of the organization's purchasing and logistical operations.
The Customer Success Manager II at OpenGov is responsible for developing customer relationships, driving product adoption, retention, and program expansion within a designated territory of government customers. They will monitor customer health, communicate product features, and support customer engagement efforts, while also managing upsells and customer feedback.
The Manufacturing Specialist will support production process improvements and enhance manufacturing efficiency by collaborating with engineering teams to identify and implement performance improvements, troubleshoot equipment issues, and document manufacturing procedures. The role involves designing electromechanical equipment and contributing to continuous improvement projects in a fast-paced environment.
The Associate in Client Operations will support client portfolio recordkeeping, data management, and reporting, alongside assisting advisors with inquiries. Responsibilities include maintaining performance data, collaborating on client onboarding, and enhancing workflows for improved client experience.
Top Companies in Boston, MA Hiring Customer Success Roles
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