Top Customer Success Jobs in Boston, MA
HealthJoy is seeking to build a talent community to connect with prospective team members across various departments including Customer Operations, Engineering, Data, and more. The company emphasizes mission-driven work and offers a positive work environment with opportunities for career growth in a rapidly expanding organization.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
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The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
As a Real-Time Bidder Specialist, you will support the Data Science team by analyzing and enhancing online real-time bidder models. You will deploy and maintain machine learning models that drive user retention and monetization, working closely with multiple teams to generate actionable insights.
The Visual Presentation Specialist will support and implement visual merchandising initiatives in retail environments, collaborating with various teams to enhance store presentations, manage timelines, and optimize customer experience while adapting to industry trends.
As a Customer Success Manager at Bynder, you will enhance customer relationships, drive adoption and retention of their digital asset management platform, and develop strategic account plans to ensure client satisfaction and success. You'll also work cross-functionally, communicate with internal teams, and provide insights based on customer feedback.
The Entry Level Customer Success Manager at Greenlining Management focuses on new business acquisition, marketing, and customer retention. The role includes comprehensive training in sales techniques and business psychology. Candidates will act as a representative for clients, support customer success initiatives, and enhance their multitasking skills while working in a team-oriented atmosphere that encourages career growth.
The Onboarding and Recruiting Specialist will manage full-cycle recruitment and new hire onboarding at KDC. Responsibilities include sourcing and screening candidates, coordinating interviews, managing applicant tracking software, and ensuring excellent candidate experience. Additionally, the specialist will conduct orientation for new hires and manage related HR administrative tasks.
As a Senior Support Specialist at Wellist, you will connect with users to provide personalized assistance, helping them navigate non-medical resources during critical times. Your role will involve outreach to patients and families, utilizing support directories, and collaborating with healthcare staff to meet user needs.
Top Companies in Boston, MA Hiring Customer Success Roles
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