Top Edtech Jobs in Boise, ID

Lead reliability engineering for critical SaaS services by defining SLOs, managing major incidents, improving observability, architecting scalable infrastructure, advancing deployment safety, and mentoring engineers. The role partners with engineering and product leaders to balance feature delivery with system resilience, while driving reliability standards, automation, and recruiting across the SRE organization.

Independent consultants provide project-based professional learning, facilitation, instructional coaching, implementation support, strategic advising, program or product design, research, and systems consulting for K–12 education partners. Work may involve teacher and leader development, instructional materials implementation, inclusive instruction, stakeholder facilitation, implementation reviews, and systems change. Consultants manage agreed deliverables, timelines, collaboration, and travel requirements independently.

Supports participants in personal development programs, facilitates goal-focused growth conversations, engages prospective clients using provided tools and templates, and attracts prospects through social media and digital platforms. The role is remote, independent, flexible, and performance-based, with training and leadership development provided. Compensation is based on profit from sales.

Own retention, onboarding, win-back, and outside sales agency performance for high-ticket online learning programs. Lead complex retention conversations, improve onboarding, manage refund and churn data, run structured experiments, verify agency sales, and report recommendations to leadership. The role requires cross-functional root-cause analysis, customer support judgment, sales enablement, vendor management, and daily use of AI and CRM tools.

Proofread educational web content and PDFs for accuracy, grammar, spelling, punctuation, consistency, and quality. Compare website text with PDFs side by side, communicate discrepancies to team members, and collaborate with curriculum designers and project managers to meet deadlines. This remote freelance consulting role requires independent work for up to 10 hours weekly over six months, with possible extension.

Manage a high-volume portfolio of school districts through digital, one-to-many customer success programs. Execute onboarding, adoption, renewal, and lifecycle playbooks; monitor telemetry, engagement signals, and health scores; identify risks and expansion opportunities; triage customer needs; and maintain accurate Salesforce and Vitally data. Collaborate with Customer Success Operations, Product, Support, Implementation, and GTM teams to improve automated journeys, segmentation, playbooks, and customer outcomes at scale.

Supports and improves internal IT systems, resolves escalated support tickets, administers SaaS and endpoint-management tools, manages user access, and strengthens security practices. The role also maintains documentation, supports compliance audits, trains help desk staff, and identifies opportunities to automate provisioning, deprovisioning, and other repetitive workflows. This remote role requires ownership of systems projects and up to 15 travel days annually.

Advises prospective and current students on Title IV financial aid, FAFSA completion, loan counseling, eligibility, verification, and payment plans. Reviews and resolves conflicting documentation, prepares financial aid estimates and student packages, uploads records into CampusVue, tracks activities, maintains compliance and accuracy, and coordinates with admissions and campus leadership regarding outstanding requirements.

Provides phone, chat, email, and help desk support to online learners, resolving issues and ensuring positive academic experiences. The role requires meeting contact-center performance metrics, following documented procedures, using multiple support platforms, identifying recurring issues, and collaborating cross-functionally to improve processes and self-service resources. Specialists also support colleagues and maintain internal knowledge resources while demonstrating empathy, professionalism, organization, and strong communication skills.

Leads D2L’s Infrastructure Services team and oversees corporate IT infrastructure, cloud platforms, reliability, security, maintenance, monitoring, automation, and incident management. The role develops team members, manages priorities and risks, drives Infrastructure as Code and continuous improvement, and partners across the organization to deliver scalable, resilient, secure infrastructure services. Responsibilities include administration of Active Directory, Microsoft 365, endpoint management, infrastructure licensing, system upgrades, documentation, on-call support, and operational planning.