Top Operations & Support Jobs in Birmingham, AL

Provides administrative and operational support for a nonprofit Indigenous stewardship network. Responsibilities include office and records management, scheduling, correspondence, financial administration, donor and grant support, HR assistance, program logistics, communications, board governance, and compliance. Requires nonprofit or comparable administrative experience, preferably with Tribal or Native organizations, plus proficiency with Microsoft Suite and experience processing invoices and reconciling bank statements.

Part-time remote fellow supporting sports-tech website operations, live event monitoring, content creation, help desk requests, SEO, content strategy, user-behavior analysis, and Contentstack CMS management. The role provides Team USA athletes exposure to customer success, project management, digital marketing, and live operations while working off-business hours during the sports season.

Provide Tier 1 technical support for healthcare communication and scheduling applications. Handle phone, chat, and portal requests; troubleshoot message delivery, content, connectivity, and configuration issues; manage user accounts; educate end users; configure workflows; and collaborate with hospital IT, customer success, integration, and technical teams on escalations. This is a fully remote role supporting a 24/7/365 operation with day, night, weekend, and holiday coverage.

Supports Air Mobility Command operations by setting up, maintaining, restoring, and troubleshooting Electronic Flight Bag and End User Stand Alone devices. Responsibilities include device activation, password resets, unlocking devices, lost-device retrieval, configuration through MDM profiles, approved operating system updates, and audit-log reviews for unauthorized access or configuration changes.

Leads Waymark’s strategic planning, OKR management, executive operating rhythm, internal communications, and business process development. Partners with the CEO and executive team to translate strategy into goals, improve cross-functional coordination, manage decision-making systems, produce executive and board communications, and drive high-priority initiatives. The role requires strong analytical, communication, financial modeling, process design, and influence skills in a healthcare-focused, high-growth environment.

Provides high-volume administrative support for national commercial accounts, including proposals, scheduling, inbox management, invoicing, payments, billing, accounts receivable reporting, client documentation, compliance, vendor portals, and subcontractor records. Maintains account data, calendars, reports, master lists, and work-order information while coordinating with arborists, account managers, branches, clients, and vendors. This is a fully remote role requiring strong organization, communication, accuracy, and independent work across multiple accounts and deadlines.

Leads enterprise business continuity, operational resilience, crisis management, and risk management strategy. Establishes governance frameworks, policies, standards, risk assessment methods, business impact analyses, continuity testing, and recovery validation. Advises executives during disruptions, drives cross-functional resilience initiatives, evaluates third-party dependencies, and develops preparedness training, metrics, and reporting. The role influences leaders across operations, technology, legal, compliance, finance, product, and information security without direct people management.

Consult as a fractional Office Manager for hedge funds, private equity firms, and family offices. Improve operational processes, create and execute monthly action plans, diagnose roadblocks, break goals into actionable steps, implement policies and controls, evaluate progress via KPIs, and maintain detailed consulting records while providing implementation resources.

Handle moderate-complexity commercial property and casualty claims, including investigation, coverage analysis, reserve recommendations, negotiations, litigation coordination, subrogation, and risk transfer. Maintain claim records, oversee vendors and TPA staff, collaborate with underwriting and cross-functional teams, prepare reports for senior management, and attend occasional mediations, trials, and related proceedings.

Support senior leaders by managing complex calendars, meetings, travel, communications, presentations, action items, and confidential information. Coordinate cross-functional priorities, prepare executives for meetings, track follow-ups, improve workflows, and support special projects in a fast-paced healthcare organization.