Top Customer Success Jobs in Birmingham, AL

The Sr. Client Success Manager is responsible for managing and retaining clients, identifying upsell opportunities, and collaborating with teams to optimize product usage and outcomes.

The role involves building strategic relationships with government leaders, creating business opportunities, and driving growth in the federal DOD sector, requiring expertise in procurement and project management.

The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.

As a Customer Growth Executive, manage enterprise client relationships, drive account growth and retention, and lead commercial negotiations while ensuring client success through bespoke solutions.

The Media Buyer is responsible for executing paid social media strategies on Meta and TikTok, driving client success through data-driven ad campaigns, and optimizing performance metrics.

The Partner Success Manager maintains post-launch client relationships, identifies growth opportunities, drives product adoption, and ensures client retention and satisfaction through strategic outreach and communication.

The Customer Support Associate will resolve customer inquiries, manage support tickets, and collaborate across teams while providing exceptional service.

The Senior Client Marketing Manager will lead client marketing strategies, develop account-specific initiatives, collaborate with teams, and track marketing effectiveness to enhance client engagement in the video games industry.

The Account Manager will lead client relationships, oversee project execution, drive performance through data analysis, and integrate AI to enhance marketing strategies.

The Executive Assistant to the CEO will manage schedules, coordinate travel, draft communications, and optimize workflows using technology, while supporting the CEO's vision and amplifying their voice.