Top Tech Jobs & Startup Jobs in Birmingham, AL

Provides phone, email, and chat-based technical support for software applications and connected hardware. Diagnoses, troubleshoots, repairs, tests, documents, and escalates client-server issues involving Microsoft SQL, web servers, payment terminals, printers, and mobile devices. Supports system configuration and integrations, stays current on software updates, addresses cross-department concerns, mentors teammates, and contributes to knowledge-base documentation.

As Implementation Manager, you will oversee customer deployments of the Odyssey platform, ensure successful implementations, and facilitate communication across teams to enhance customer experience and satisfaction.

Owns customer implementation workstreams from onboarding through long-term success. The role manages deployment projects, timelines, stakeholder relationships, risks, and blockers while supporting scalable implementation playbooks. The specialist works cross-functionally with customers, implementation managers, and internal product teams to deliver measurable value and successful launches.

Develop and execute partner co-marketing and joint go-to-market strategies to drive regional pipeline growth. Build account-based campaigns, field events, demand-generation programs, messaging, and partner enablement resources. Manage partner marketing budgets, lead-routing governance, and follow-up SLAs while tracking partner-sourced and partner-influenced pipeline performance in Salesforce. Collaborate with sales, product marketing, partner teams, and executive stakeholders across the enterprise cloud and SaaS ecosystem.

Leads R&D strategic initiatives, executive communications, planning cycles, business reviews, and cross-functional programs across Product and Engineering. Translates complex technical work into executive narratives, tracks progress and risks, improves lean processes, supports R&D and go-to-market alignment, and partners with Finance and Data teams to automate metrics and reporting. The role also drives change management and program adoption across a decentralized organization.

Develop and maintain scalable enterprise Java applications and Spring-based microservices. Responsibilities include hands-on coding, unit and system testing, debugging, technical documentation, performance optimization, troubleshooting distributed cloud environments, and adherence to software development and security standards. Collaborate with technical leads, architects, and cross-functional Agile teams to design and implement complex global applications.

Designs, builds, and operates hybrid infrastructure platforms across on-premises and public cloud environments. Develops reusable Infrastructure-as-Code modules, automation workflows, CI/CD pipelines, and GitOps practices using Terraform, Ansible, and scripting. Supports cloud migrations, governance, FinOps, observability, identity services, networking, security controls, virtualization, disaster recovery, and self-service platform capabilities. Partners with cloud, networking, security, and application teams to improve standardization, scalability, reliability, and operational efficiency.

Designs, builds, and operates hybrid infrastructure platforms across on-premises and public cloud environments. Develops infrastructure-as-code, reusable platform services, CI/CD and GitOps workflows, governance controls, observability, and automation for provisioning, compliance, patching, backup, and disaster recovery. Supports cloud migrations, VMware infrastructure, identity services, hybrid networking, FinOps, and self-service platform enablement while partnering with cloud, security, networking, and application teams.

Develop and maintain a cross-browser web extension using React, TypeScript, HTML, and CSS, integrating with REST-based microservices. Collaborate with product, UX, and engineering teams on architecture and technical solutions. Improve application performance, enforce coding and testing standards, troubleshoot complex issues, and contribute to documentation. Mentor junior and mid-level engineers through reviews and pair programming while staying current with frontend technologies and security best practices.

Supports provider account data quality and engagement workflows for the Practice Access Management team. Maintains accurate Salesforce accounts and contacts, resolves duplicates and data issues, monitors workflow alerts, conducts outbound outreach to provider offices, verifies practice information and communication consent, documents interactions, handles inbound pharmacy requests, and makes timely handoffs to the PAM team.

Conduct user acceptance, functional, regression, API, performance, and automation testing across dashboard, API, and mobile SDK products. Develop test plans and scripts, document and track defects, perform root cause analysis, support release troubleshooting in cloud environments, and collaborate with customers, product owners, engineers, and stakeholders to ensure product quality.

Own customer data integrations for hospital systems and suppliers. Lead technical discovery, design and operate production data pipelines, troubleshoot live integration issues, build reusable connectors, and document support processes. Partner with product and engineering teams to improve the platform while communicating risks and timelines to technical and non-technical stakeholders. The role requires strong Python and SQL skills, production integration experience, customer-facing communication, and comfort working in ambiguous environments.

Leads operational excellence for automotive warranty claims processing by designing scalable operating models, standardizing workflows, driving Lean and Six Sigma improvements, identifying automation opportunities, developing operational analytics, and leading cross-functional transformation. The role partners with Production, Product, Technology, Quality, Data, and executive leadership to improve productivity, quality, cost, speed, and scalability while reducing manual effort and controlling realized benefits.