Top Tech Jobs & Startup Jobs in Birmingham, AL

Provide timely technical support for Belfry’s payroll, accounting, and workforce management platform. Manage inbound tickets, troubleshoot issues within SLAs, train customers, maintain knowledge resources, escalate critical problems, identify trends, and communicate feedback to product and cross-functional teams. The role also supports process improvement, customer retention, advocacy, and expansion while handling complex customer situations with empathy and strong organization.

Organize and curate large volumes of raw information: extract key points from transcripts, maintain clean spreadsheets, curate links/resources, tag and categorize content, and follow or propose systems for information structure. Part-time remote role with initial 10 hours/week and potential to grow.

Develop and maintain MCP tools and the MCP Toolbox for Databases; expand test coverage for agentic coding assistants; refactor and maintain test frameworks; convert technical posts into production-ready sample code and documentation; build real-world data applications (QueryData) to support product R&D and collaborate with cross-functional teams to accelerate agentic AI adoption.

Architect and refine scalable cloud infrastructure software for enterprise and internet-scale environments. Responsibilities include developing robust software, designing systems supporting 1,000+ nodes, optimizing performance, and collaborating with distributed technical teams in agile environments.

Guide new clients through software implementation, including kickoff meetings, project planning, platform configuration, data coordination, training, launch support, and early adoption. Manage timelines, milestones, documentation, and risks while coordinating clients and internal teams. Conduct post-launch health reviews, identify adoption barriers, create scalable onboarding resources, and improve implementation processes. Support client events, feedback collection, renewals, and expansion through successful implementation outcomes.

Conduct rigorous business, financial, operational, market, and performance analyses; build sophisticated models; identify strategic insights; and translate findings into recommendations and executive-ready materials for senior leadership, the Board, and investors. Partner with the CSO and cross-functional leaders on ambiguous strategic questions, market sizing, growth scenarios, partnerships, and strategic planning.

Own and negotiate Firecrawl’s commercial agreements, including enterprise contracts, data licenses, vendor agreements, NDAs, and partnerships. Advise sales, business development, product, and engineering on data rights, privacy, security, intellectual property, indemnification, and liability. Build legal templates, playbooks, fallback positions, and approval processes while supporting compliance initiatives. Operate autonomously, escalate novel issues appropriately, and provide practical business-focused legal guidance in a fast-moving AI infrastructure company.

Coordinate and confirm appointments between clients and security professionals; answer calls, emails, and messages; manage scheduling software and availability; send reminders and follow-ups; maintain accurate records; protect confidential client information; provide professional customer service.

One-year AI research fellowship for B.Tech, M.Tech, and PhD students offering a monthly stipend, research project, industry internship, computing resources, and conference support. Fellows submit resume, SOP, research proposal, and recommendations.

Serve as the primary compliance relationship lead across clients, EPCs, subcontractors, and suppliers to ensure Davis‑Bacon and apprenticeship compliance, collect and review certified payrolls, onboard stakeholders into Concord Caisson, monitor project compliance performance, train contractors, and drive corrective actions to mitigate risks.