Top Customer Success & Experience Jobs in Baton Rouge, LA

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

Lead onboarding and training for new customers of an AI-powered construction SaaS. Customize training, run webinars and office hours, create documentation, drive user adoption, surface issues with support, and collaborate with product and customer success to refine onboarding processes.

The Client Success Leader at Machinify will enhance client satisfaction and operational processes, ensuring value delivery through support strategies while managing relationships and insights from healthcare data.

The SME will design an AI for Project Management curriculum, create engaging content, and inspire learners on applying AI tools effectively in project management.

Lead global deployment enablement for the Liquid AI Solutions suite: improve tooling, processes, and playbooks; manage Voice of Customer backlog; triage and resolve recurring issues; coordinate cross-functional stakeholders; support release readiness and testing; and deliver training to global client configuration and success teams to drive scalable adoption.

The Account Manager oversees customer import/export needs, manages operations, solves shipment issues, quotes rates, ensures billing accuracy, and maintains compliance with regulations.

The Technical Account Manager will manage customer relationships, lead product demos, troubleshoot issues, and advocate for customer needs, ensuring the effective use of Origin's AI observability platform.

The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.

Lead design, development, and delivery of custom role-based training and adoption programs for PTC products (Windchill, Creo, Codebeamer). Build enterprise learning architecture, implement Train-the-Trainer initiatives, create curricula and metrics, mentor trainers, and partner with product and OCM teams to drive measurable adoption and value realization for customers.

Guide customers through security and compliance journeys using Vanta's platform, managing a book of business, driving retention and outcomes, monitoring customer health via Catalyst, providing technical recommendations for compliance (SOC 2, ISO 27001, GDPR, HIPAA, USDP), partnering cross-functionally, liaising with Support and Finance, and engaging customers in both Spanish and English to ensure adoption and value realization.