Top Customer Success & Experience Jobs in Baton Rouge, LA

Own post-sale onboarding: run initial calls, get clients hands-on with the browser extension, respond to support, monitor usage, collect product feedback, schedule check-ins, and drive activation and retention.

Own renewal and growth for a 5-10 enterprise account portfolio. Serve as primary client contact, deliver business reviews, craft data-driven narratives, identify expansion opportunities, present product roadmaps, run strategy sessions, host events, and generate referrals.

Serve as the trusted technical advisor to customers, define Technical Success Plans, drive onboarding, adoption, and consumption of Elastic solutions (observability, security, search), remove technical friction, collaborate with account and service teams, identify expansion opportunities, and align Elastic technology with customer business goals to grow ARR and ensure customer satisfaction.

Lead technical partnership with Alphabet teams to drive adoption and integration of NVIDIA libraries, models, and frameworks. Coordinate cross-functional engineering and GTM teams, resolve integration challenges, influence product roadmaps, and deliver joint solutions that accelerate partner workloads and developer adoption.

Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.

The Social Media & Project Manager will oversee content management and communication across multiple accounts, ensuring timely delivery and effective collaboration between clients and creative teams.

As the Senior Customer Solutions Manager for Defense, you'll manage customer relations, oversee onboarding processes, and ensure mission alignment within defense contracts.

The Associate Account Manager maintains customer relationships, makes calls, sells services, and manages account activities to ensure customer retention and increase service penetration.

Own the entire post-sale client lifecycle: onboard customers, review AI-generated compliance documents, deliver updates from regulatory monitoring, run upsell campaigns, retain and expand accounts, and feed product feedback to the founder. Build processes and define client success at an early-stage SaaS startup.

Power & Tel seeks expressions of interest for future opportunities in procurement, sales, and material management within telecommunications. Emphasis on community, values, and employee experience.