Manage and retain a book of smaller commercial and industrial customers by making outbound/inbound calls, performing contract re-signs, cross-selling Republic Services products, documenting activity in Salesforce, and supporting pricing and cancellation processes to grow customer penetration and profitability.

Own and grow a portfolio of 250–300 enterprise accounts focused on retention and expansion. Build relationships, identify upsell/cross-sell opportunities, execute renewals, monitor account health, create account plans, forecast pipeline, and partner with internal teams to align solutions and drive recurring revenue growth and customer satisfaction.

8-month Strategic Account Manager (SAM) training program preparing candidates for Account Manager roles. Learn credit underwriting, account management, dealer relationship building, analytics, and issue resolution. After training, manage dealer territory, support programs and incentives, liaise with internal teams, analyze dealer data, and travel within assigned territory. Requires travel, weekend availability during onboarding, relocation after training, and a valid driver's license.