Top Senior IT Jobs in Baton Rouge, LA

Leads Engine’s distributed IT organization and modernizes its IT function. Responsibilities include managing engineers and support analysts, improving device lifecycle and endpoint security, architecting Okta-based identity and automation, overseeing onboarding and offboarding, establishing support SLAs, partnering with Security and People teams, reducing technical debt, and delivering cross-functional technology programs. The role is hands-on, combining strategic leadership with technical troubleshooting and execution.

Lead a globally distributed IT engineering team building enterprise integrations, workflow automation, orchestration, and AI-native workflows. Set technical direction, establish roadmaps, manage delivery metrics, and partner with business and service operations leaders to eliminate manual work. Guide engineers on architecture, CI/CD, testing, and development practices while evaluating emerging automation and AI tools. Build integrations across identity, ITSM, SaaS, and enterprise systems, and grow team capabilities across US and India time zones.

Provides Tier 1 IT support for global associates, troubleshooting Windows and macOS endpoints, networks, identity and access, Microsoft 365, and software issues. Manages onboarding, offboarding, endpoint provisioning, and device administration using Intune, Autopilot, and Jamf. Documents resolutions, supports major incidents, escalates complex issues, and improves support processes. Requires up to 10% domestic and international travel and occasional after-hours support.

Own day-to-day IT and information security operations for a fully remote Mac fleet. Responsibilities include endpoint lifecycle management, identity and access administration, Google Workspace, helpdesk support, asset coordination, CrowdStrike EDR monitoring, DLP controls, Datadog SIEM alerting, security hygiene, access reviews, and SOC 2 and PCI evidence collection. The role requires autonomous ownership, automation, clear documentation, cross-functional collaboration, and approximately 4–6 years of experience beyond ticket-only support.

Leads IT compliance for usage-based revenue processes, including platform consumption controls, cloud partner reconciliations, SOX-ready engineering workflows, and paid-usage metering data governance. Partners with Engineering, Finance, Accounting, and Internal Audit to resolve discrepancies, assess revenue recognition impacts, automate reconciliation processes, and maintain reliable revenue datasets.

Owns the strategy and execution of eDiscovery and information governance programs across business functions and enterprise platforms. Partners with engineering teams to improve EDRM capabilities, translates regulatory requirements into system controls, manages roadmaps, dependencies, risks, and audit documentation, and validates compliance tooling through comprehensive testing. The role also identifies automation opportunities, responsibly applies generative AI and workflow tools, and drives organizational adoption.

Lead architecture and delivery of IT automations and integrations across platforms (n8n, Airflow, Temporal, Jira). Act as technical DRI for complex automation projects, partner with Security and IAM, build reusable frameworks and documentation, establish engineering standards and code review practices, and mentor peers.

Own IT-specific Sarbanes-Oxley (SOX) compliance for ITGCs and ITACs. Assess SOX readiness for systems and process changes, maintain control documentation, coordinate walkthroughs and remediation, liaise with internal/external auditors, review SOC reports, oversee testing programs, and identify automation and AI opportunities to strengthen controls and reporting.

Leads subcontractor engagement, sourcing strategies, and subcontract management throughout federal capture and proposal lifecycles. Develops supplier RFPs, evaluates proposals, supports negotiations, ensures FAR/DFARS compliance, coordinates pricing and documentation, identifies risks, and provides leadership updates. The role collaborates with capture, pricing, contracts, technical, and procurement teams while improving proposal subcontracting processes and using source-to-pay and contract management systems.

Design and own an event-driven data architecture that moves healthcare claims data through AWS and Snowflake into fraud, waste, and abuse alerts. Establish architecture standards, approve material changes, build complex pipeline components, and ensure scalability, reliability, and compliance with PII/PHI constraints. Collaborate with data science, compliance, technical, and investigative teams while supporting government review timelines. This is a hands-on principal role requiring strong Python, SQL, AWS, Snowflake, and production streaming pipeline experience.

Leads subcontractor engagement, sourcing strategy, and subcontract administration throughout federal capture and proposal lifecycles. Develops supplier RFPs, evaluates proposals, coordinates pricing and compliance inputs, ensures FAR/DFARS adherence, identifies risks, and recommends mitigation strategies. Collaborates with capture, pricing, contracts, technical, and leadership teams while tracking activities in source-to-pay and proposal systems. Supports process improvements and uses artificial intelligence to identify agreement and requirement gaps.

Own, build, and operate Ro's internal endpoint and VDI systems across macOS, Windows, ChromeOS. Implement IaC, automate workflows (Tines/Okta), deploy software idempotently, contribute to Zero Trust and security tooling (osquery, Santa), support escalations, and participate in on-call rotations while collaborating with IT, Security, and Risk teams.

Provides architectural leadership for complex CX orchestration platforms built on AWS, Genesys Cloud, and Salesforce. Designs integrations and distributed systems, establishes engineering standards, leads governance and technical roadmaps, resolves high-impact production issues, evaluates technologies, and mentors senior engineers and technical leaders. The role influences enterprise architecture, risk mitigation, platform strategy, and cross-functional technical decisions.

Lead the architecture, development, deployment, and reliability of cloud-based customer experience platforms using AWS, Genesys Cloud, and Salesforce Service Cloud. Design integrations, data pathways, CI/CD pipelines, and infrastructure automation while ensuring security, compliance, scalability, and performance. Serve as a technical subject matter expert, guide global agile teams and vendors, coach engineers, establish DevOps practices, and troubleshoot critical production issues.

Design, develop, and optimize scalable Databricks data pipelines using PySpark, SQL, Spark, and Delta Lake. Build workflows, ingestion and transformation processes, data quality checks, monitoring, and CI/CD automation. Optimize distributed workloads, configure Databricks compute, support cloud governance and access controls, troubleshoot production issues, and collaborate with technical and research stakeholders to deliver secure, reliable analytical datasets.

Lead a remote analytics team to deliver dashboards, data products, and decision-support tools. Oversee project plans, stakeholder engagement, data platform modernization, ETL/automation, Tableau/Power BI deployments, statistical modeling, QA, metadata, and staff mentoring to support federal social service programs.

Leads infrastructure engineering strategy, modernization, project delivery, automation, and operational readiness across hybrid AWS, Azure, on-premises, networking, identity, Microsoft 365, and endpoint platforms. Establishes engineering standards, architecture patterns, security and resilience practices, Infrastructure as Code, CI/CD, monitoring, documentation, and support handoffs. Manages infrastructure projects, vendors, budgets, risks, and executive communications while leading, coaching, and developing an infrastructure engineering team.

Lead the strategy, architecture, administration, optimization, and integration of Agiloft’s Salesforce ecosystem. Gather requirements, design and implement Salesforce solutions, oversee data flows and connected services, guide Salesforce Administrators, manage vendors and implementation partners, and lead related projects. Ensure best practices, automation, system reliability, data accuracy, stakeholder alignment, and continuous improvement across Sales Cloud, CPQ, Service Cloud, Experience Cloud, and integrated platforms.

Owns day-to-day IT operations across headquarters and more than twenty software businesses. The role will standardize identity, endpoint, SaaS, device lifecycle, security, onboarding, incident response, vulnerability management, documentation, and acquisition integrations. It will also optimize cloud costs, evaluate vendors and managed services, establish governance, and recommend the long-term IT operating model. This is a hands-on builder role requiring practical judgment, strong communication, and the ability to create reliable, repeatable processes in an ambiguous environment.

The Security Compliance Analyst manages cybersecurity, data privacy, classification, retention, governance, vulnerability assessments, incident response, and ATO documentation. Responsibilities include monitoring cloud environments and system logs, using SIEM tools, analyzing security risks, supporting security policies, reporting incidents, and ensuring compliance throughout the system lifecycle. The role also collaborates with Agile teams and stakeholders to protect sensitive data and resolve information assurance issues.

Develops and administers privacy, data classification, retention, and data-sharing policies for a federal court data platform. Conducts Privacy Impact Assessments, privacy risk analyses, and technical problem solving; drafts and manages data-sharing agreements, MOUs, and ISAs; maintains agreement inventories; and advises governance, legal, engineering, and business stakeholders on privacy-by-design, regulatory compliance, and secure handling of sensitive and personally identifiable information.

Develop and deploy full-stack software using AI capabilities, Java, Spring Boot, and microservices architecture. Implement SecDevOps practices, automate CI/CD pipelines and security testing, manage AWS infrastructure, and integrate services with existing systems and third-party APIs. Collaborate with security and cross-functional teams to implement controls, support compliance, and address vulnerabilities. The role requires 5+ years of software development experience and expertise with Docker, Kubernetes, Jenkins, Terraform, and related cloud and deployment technologies.

Own and automate employee joiner, mover, and leaver processes across HR, identity, collaboration, ticketing, and SaaS platforms. Administer Okta, Jira Service Management, Google Workspace, Atlassian, Slack, and Zoom; build Python, API, orchestration, and AI-assisted workflows with strong security controls. Manage SaaS and non-human identities, licenses, audit evidence, and automation governance while partnering cross-functionally to improve service delivery and reduce manual effort.

Manage IT operations, support-team performance, technical escalations, identity and access management, macOS endpoint administration, collaboration and telephony systems, service workflows, automation, reporting, license utilization, and audit readiness. The role partners with Security and cross-functional teams to maintain compliant systems, improve onboarding and offboarding, establish operational standards, and enhance IT efficiency through automation and AI.

Designs, develops, and customizes ServiceNow applications and ITSM modules. Creates JavaScript scripts, integrates ServiceNow with external systems using REST and SOAP, manages platform administration, and develops workflows, reports, dashboards, and data solutions. Provides troubleshooting and end-user support, leads technical reviews and process improvements, manages customer deliverables, mentors team members, and serves as a senior technical authority for customer engagements and innovation initiatives.