Top Tech Jobs & Startup Jobs in Baton Rouge, LA

Leads the architecture, integration, governance, and operational health of the marketing technology ecosystem. Designs cloud-native APIs, data pipelines, identity models, and AI-enabled workflows across Adobe, Salesforce, CRM, CDP, analytics, and activation platforms. Manages platform roadmaps, technical teams, vendors, budgets, governance, security, and delivery. Partners with Marketing, IT, Data, Legal, Privacy, and Security to enable scalable, compliant martech and AI adoption while translating technical decisions into business outcomes.

Leads managers and cross-functional customer-facing teams delivering technical services, onboarding, support, consulting, and engagement offerings. Owns service delivery strategy, scalability, governance, processes, KPIs, capacity planning, workforce strategy, budgeting, and operational performance. Serves as an executive escalation point, partners with senior leaders across business functions, and drives new service launches, automation, innovation, and continuous improvement. Requires extensive technical solution delivery, people leadership, strategic execution, and customer-facing service organization experience.

Design, implement, and support enterprise identity and access management using Microsoft Entra. Build controls for Conditional Access, MFA, identity governance, privileged access, authentication modernization, and Zero Trust. Develop PowerShell automation for identity lifecycle and governance, partner with technical and business teams, improve security operations, and mentor engineers. The role also includes on-call participation and occasional after-hours work.

Analyze sales, marketing, and customer success performance, including pipeline, funnel conversion, campaigns, retention, and revenue drivers. Build and maintain dbt models and marts using Salesforce and modern data-stack tools, while owning data quality and documentation. Contribute to Lighthouse, a BI-as-code platform, and develop AI-assisted analytics workflows. Partner with stakeholders to frame ambiguous questions, deliver recommendations, and communicate progress in two-week sprints.

Build and maintain Tableau dashboards, define KPIs, validate data, and query large datasets with SQL. Analyze cross-channel marketing performance across paid media, CRM, ecommerce, web, and app channels. Translate findings into actionable business insights, recurring client reports, and executive-ready presentations. Collaborate with engineering, analytics, data engineering, and strategy teams while guiding stakeholders toward data-driven decisions.

Research and identify prospective clients, engage them through email, phone, and social media, understand their needs, present Airwallex solutions, qualify opportunities, and schedule appointments for Account Executives. The role involves developing compelling value propositions, building partnership-oriented conversations, collaborating with sales teammates, and learning in a fast-paced, high-growth technology environment.

Lead the full B2B sales cycle for Airwallex’s financial technology solutions, from prospecting through negotiation, closing, onboarding, and early customer success. Generate pipeline, exceed revenue targets, consult with SME and Growth customers, tailor technical and commercial solutions, and collaborate with legal, finance, strategy, and technology partners. Contribute to scalable sales processes, new verticals, market expansion, and sales best practices.

Provide technical customer support for Moov’s SDKs, APIs, and integrations through email, Slack, web forms, and in-app channels. Troubleshoot frontend and API issues, create proof-of-concept implementations, guide customers through best practices, and collaborate with Product, Engineering, and Technical Writing teams. Analyze recurring issues, improve documentation and internal tooling, and help enhance customer satisfaction and resolution times.

The Customer Service Engineer will provide technical support for Moov's platform, troubleshoot frontend issues, and assist customers in integrating Moov's APIs. They will also collaborate with product and engineering teams to improve user experiences and documentation.

Manage and grow enterprise B2B SaaS customer relationships, driving adoption, measurable outcomes, retention, renewals, and expansion revenue. Develop account and engagement strategies, lead business reviews, enable users, identify risks and opportunities, and manage renewal and expansion pipelines. Act as a strategic advisor and commercial owner while collaborating with Sales, Support, Product, Engineering, and Legal. Represent customer feedback internally and influence the product roadmap.

Generates and qualifies outbound and inbound sales leads, schedules prospect meetings, nurtures opportunities, and identifies upsell and cross-sell opportunities. Manages pipeline activity and customer interactions in Salesforce, supports marketing campaigns and events, provides lead-quality feedback, and meets call-volume and sales quotas. The role requires learning ReversingLabs products and competitors, articulating solution value to senior stakeholders, and applying solution-selling techniques.

Build and maintain multi-layer test automation, improve CI/CD release integrity, and develop internal tools that enhance testability and developer experience. Establish quality metrics, dashboards, and observability for product stability and release readiness. Partner across engineering, infrastructure, product, SRE, and quality teams to implement shift-left practices, performance, resilience, security, API, and dependency testing. Drive automation-first quality improvements and promote consistent engineering standards.

Lead complex enterprise customer onboarding from sales transition through go-live and handoff to Customer Success. Maintain executive alignment, customer health, business-value continuity, adoption readiness, change management, and escalation resolution across large global engagements. Translate technical decisions into business implications, govern executive reviews, stabilize customer relationships, and improve onboarding playbooks, health models, and AI-assisted workflows.

Drive customer adoption, satisfaction, retention, and growth across a high volume of accounts. Lead training and value discussions, execute scalable customer-success playbooks, monitor usage and health metrics, resolve inquiries, identify churn risks, and uncover growth opportunities. Partner with Product and Engineering on process improvements and automation, while contributing to internal knowledge resources and best practices.

Lead full-cycle recruiting for Enterprise Sales, Commercial Sales, Sales Development, and other GTM functions. Source and screen candidates, manage high-volume requisitions, advise hiring managers, close offers, analyze recruiting metrics, maintain recruiting data integrity, champion DEI, use AI recruiting tools, and drive cross-functional talent acquisition improvements.

Lead enterprise software implementation projects across Sprout Social’s product suite, guiding customers through design, configuration, setup, training, validation, change management, and handoff to Customer Success. Configure permissions, account architecture, taxonomies, and routing rules; manage timelines, deliverables, and compliance using professional services tools. Train administrators and end users, support integrations, standardize implementation workflows, and consult with senior customer stakeholders to drive adoption and value.