Top Tech Jobs & Startup Jobs in Baton Rouge, LA

Manage a portfolio of enterprise B2B SaaS accounts as the primary customer relationship owner. Build SMART success plans, align with Sales for retention and expansion, proactively identify and mitigate risk, drive adoption and executive engagement, and use data to demonstrate quantifiable customer value.

Serve as a fractional HR generalist and project lead: manage multi-state leave and compliance, act as client point-of-contact, execute HR projects (handbooks, policies, onboarding, performance frameworks), track timelines in ClickUp, coordinate with client account managers, draft SOPs, and apply an equity-informed lens to all deliverables and client interactions.

Manage end-to-end onboarding and ongoing account support for commercial and industrial customers in demand-response energy programs. Serve as primary customer contact, coordinate cross-functional teams, drive timely market entry, maintain accurate records, and support sales to grow customer relationships and revenue.

Provide escalated technical support for Ping Identity products on a shifted follow-the-sun schedule. Troubleshoot customer issues, manage case escalations and queue during weekend shifts, reproduce problems, collaborate with Engineering/SRE/Product teams, handle phone/alert responses, and document bugs and remediation while following ISO27001/9001 and security incident processes.

Support budgeting, forecasting, and variance analysis across clinics. Build financial models and dashboards, analyze provider and clinic economics, partner with Data Analytics and cross-functional teams, present insights to leadership, and improve reporting processes.

Lead design and delivery of scalable, production-grade AI/ML applications embedding LLMs, agents, and automation into developer workflows. Architect agent systems, RAG pipelines, MCP-backed APIs, vector DB integrations, prompt strategies, testing and observability, and MLOps. Drive adoption, governance, KPIs, and a Center of Excellence while collaborating on front-end components (React/TypeScript).

Lead design and delivery of production-grade AI/ML systems embedding LLMs and agentic workflows into developer tooling. Architect agents, RAG pipelines, vector DBs, MCP-backed APIs, observability, MLOps, and front-end integrations to drive AI-native engineering practices and adoption.

Sell company print products and services across an assigned Southeast territory from lead generation through close. Develop annual selling plans, build qualified lead databases, create proposals/RFP responses, manage accounts, and maintain sales records in Salesforce.com. Interface with customer decision makers, resolve order issues, and collaborate with sales and production teams to meet revenue and account goals.

Lead global social media and community strategy, execute multi-platform content and reporting, activate internal and external thought leaders, engage niche communities, leverage AI tools for workflows and creative, collaborate with Brand, Demand Gen, and Sales to grow share of voice and brand sentiment.

Drive new partnership acquisition across priority channels by prospecting, solution-selling, negotiating contracts, building pipeline in Salesforce, and coordinating handoffs to implementation and account teams to support Cinch's growth strategy.