Top Tech Jobs & Startup Jobs in Baton Rouge, LA

Design, implement, and scale cloud-native, carrier-grade voice infrastructures (SIP/VoIP/PBX/IVR/SBC) for authentication, fraud prevention, and deepfake detection. Integrate voice networks with cloud services, automate deployments and monitoring (Python, Ansible, Terraform), troubleshoot complex voice/network issues, lead architectural improvements, mentor engineers, and collaborate across product and customer teams to ensure secure, reliable, high-availability voice systems.

Lead Pindrop's editorial strategy and content engine to shape brand narrative and drive organic pipeline. Own a quarterly flagship publication, translate technical research into executive-facing stories, manage the editorial calendar, align content with revenue goals, and operationalize AI-powered workflows, style guides, and systems to ensure consistent, measurable content that supports Demand Gen, PMM, Product, and Sales.

Lead engineering managers and senior engineers for Authentication services, owning roadmap, reliability, scalability, and operational excellence for cloud-native, low-latency API-based systems. Improve architecture, observability, CI/CD, incident response, and cross-team execution while partnering with Product, Research, Security, and Platform to operationalize AI/ML trust signals.

The Director of Product Operations will optimize product development processes, drive cross-functional alignment, and enable efficient product operations in a healthcare tech environment.

Lead product strategy, roadmap, and scaling for prior authorization and utilization management solutions. Drive end-to-end product lifecycle, align with regulatory and clinical requirements, partner with engineering, data, sales, and finance, and build high-performing product teams to deliver automation, AI-assisted review, and cost-containment outcomes while ensuring compliance and audit readiness.

Lead and build a Customer Success organization focused on retention, GRR/NRR, renewals, expansion, and customer health. Recruit and coach CSMs, implement health scoring, playbooks, KPIs, and forecasting, partner with Sales/Product/Engineering/Support, and use AI and automation to scale processes and drive long-term customer value.

Own the long-term success of a portfolio of high-value hospitality SaaS customers by driving adoption, retention, renewals, and expansion. Monitor customer health, conduct business reviews and success planning, and mitigate churn. Partner cross-functionally with Sales, Product, Engineering, Support, and Implementation while using CRM, customer success tools, AI, and analytics to deliver measurable business value.

Hunt for and close new SMB hotel customers through full sales cycle ownership. Generate pipeline via outbound prospecting and convert inbound leads, exceed new ARR quota, run value-based discovery, manage pipeline and forecasts in Zoho CRM, use Gong and AI tools to improve performance, and collaborate with Marketing, Customer Success, and Implementation to deliver a seamless buying experience and identify long-term growth opportunities.

Lead advanced accounting and reporting for record-to-report operations: review staff and offshore work, prepare complex journal entries, support monthly/quarterly closes, reconcile cash and intercompany transactions, perform variance analyses, ensure SOX and U.S. GAAP compliance, assist audits and tax reporting, and identify BlackLine automation opportunities.

Ensure accuracy, integrity, and compliance of master and reference data across enterprise systems. Enforce governance, validate and remediate Salesforce and other system records, perform audits/cleansing/de-duplication, support migrations and integrations, produce reports and insights, and partner with global teams to improve data processes and adoption of standards.

Lead and build the Customer Success function for enterprise value-based care customers. Drive customer satisfaction, retention, expansion, and usage growth by defining processes, KPIs, and cross-functional initiatives; manage enterprise relationships, identify upsell opportunities, and own revenue growth while cultivating customer advocates.

Build, operate, and scale core data services and APIs to process, store, and deliver large-scale patient health records with low latency and high availability. Provide technical leadership, contribute to architecture and design, collaborate with product and engineering teams, and coach engineers.

Design, develop, and support enterprise analytical and operational data solutions (ETL/ELT, data models, integrations, reports). Lead metric/technical design, manage medium-to-large projects, provide production support, documentation, training, and mentor junior team members. Maintain certifications and stay current with EHR/ERP, cloud, SQL, and BI technologies.

Customer-facing salesperson managing named/key accounts within a business unit. Executes standard sales tasks, builds and maintains customer relationships, broadens product and market knowledge, resolves commercial issues within established procedures, and communicates technical information to clients while coordinating with internal teams.

Develop and maintain scalable Node.js/JavaScript services on AWS (Lambda, Fargate), build and monitor RESTful APIs, manage data in S3, contribute infrastructure-as-code (CloudFormation/CDK), and support integrations with Salesforce (LWC, Apex). Collaborate with senior engineers and product managers, improve systems, and document work.

Design, build, and maintain AWS-hosted backend services (Lambda, Fargate) using JavaScript/Node.js. Develop and monitor RESTful APIs, create CloudFormation IaC, manage S3 data, integrate with Salesforce (refactor LWC/Apex), collaborate with Product, and document deployments.

Manage a portfolio of customer onboarding projects for Qualio, design and execute onboarding plans, communicate with customers and internal teams, educate customers on product best practices, track risks/issues, and ensure smooth handoffs to Sales and CSMs.