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Top Customer Success & Experience Jobs in Baltimore, MD
Cybersecurity
The Customer Success Engineer will support deployments, engage in technical conversations, resolve customer issues, improve documentation, and advocate for customer needs internally.
Top Skills:
HTTPLinuxmacOSProgramming LanguagesSnmpSshTcp/Ip
Software
As a Customer Success Engineer, you will provide advanced technical support to enterprise clients, troubleshoot complex issues, and guide customers on WordPress implementations.
Top Skills:
CSSDnsGitHTMLHTTPJavaScriptKibanaNew RelicPHPRest ApisSvnWordpress
Artificial Intelligence • Software • Conversational AI • Automation
The Engagement Manager leads customer deployments, providing project engagement advisory services, managing deployment projects, and building customer relationships with Replicant's solutions.
Top Skills:
AIAPIsAutomationPlatform Configuration
Information Technology • Software • Industrial
As a Customer Relationship Manager, you'll grow sales by building client relationships, driving strategic sales, and delivering innovative solutions while managing territory performance.
Top Skills:
Cad SoftwareCam SoftwareCrm SoftwareErp SoftwareMes SoftwarePlm SoftwareQms Software
Payments
The Technical Account Manager will lead customer relationships, manage complex integrations, and collaborate cross-functionally to ensure optimal account health and delivery.
Top Skills:
ApacheCSSGoHTMLJavaScriptJSONMongoDBMySQLNginxNode.jsOraclePostgresPostmanPythonRestful ApisSoapSoapuiSwaggerXML
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Digital Media
Assist Community Managers with outreach strategies, lead generation, and onboarding professionals while optimizing conversion rates and campaign performance.
Top Skills:
CrispGoogle AnalyticsIntercomZendesk
Artificial Intelligence • Information Technology • Software • Design
As a Technical Account Manager at Magic Patterns, you will support customers with onboarding and technical implementations, collaborate with engineering for product improvements, and facilitate customer success efforts.
Top Skills:
B2B SaasSAMLSso
Software
The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.
Top Skills:
AICloud ComputingCrm (Hubspot)
Cloud • Edtech • Marketing Tech • Software
Own commercial outcomes for a portfolio of enterprise customers, driving retention, renewals, and expansion. Build account plans, identify upsell/cross-sell opportunities (especially AI-driven), forecast pipeline, and lead executive engagement and business reviews. Partner with Customer Success, Solutions Engineering, Product, and legal/procurement to ensure adoption, value realization, and successful delivery. Travel as needed (~30%) and influence product roadmap through customer advocacy.
Top Skills:
CloudConversational AiGenerative AiSaaSVideo Automation
Agency • Information Technology • Professional Services • Consulting
The iPaaS Integration Analyst will design, implement, and maintain integration workflows using Workato, ensuring performance and documentation while collaborating with stakeholders.
Top Skills:
APIsIpaasJSONMakeRelational DatabasesWorkatoXMLZapier
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Top Companies in Baltimore, MD Hiring Customer Success & Experience Roles
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