Top IT Support & Helpdesk Jobs in Baltimore, MD

Support, maintain, and optimize endpoint environments, deploy software updates, troubleshoot issues, and ensure security compliance for all organizational endpoints.

The Site Reliability Engineer at Iron Mountain will troubleshoot escalated tickets, manage Windows Server builds, perform security patching, and collaborate with customers and vendors to resolve issues and maintain systems.

The Manager, Digital Workplace oversees Desktop Engineering and Microsoft 365 teams, managing end-user technology experiences, device provisioning, and operational performance to ensure productivity and satisfaction.

The role involves servicing car wash systems, performing preventative maintenance, calibrating chemical dispensing systems, and ensuring customer training on equipment operation. The specialist travels to customer sites and resolves technical challenges while maintaining equipment functionality.

The Infrastructure Operations Specialist ensures operational reliability of technology infrastructure through monitoring, incident response, and coordination, focusing on operational support and compliance.

Responsible for production support focusing on UPM, troubleshooting application issues, monitoring systems, and coordinating with teams for incident resolution.

The IT Operations Intern will support technical activities, assist with IT service requests, and learn about IT management in a collaborative, remote-first environment.

Join a remote-first company focused on customer satisfaction and innovation in IT and Security, by collaborating with motivated team members.

The Lead Zendesk Administrator manages Zendesk and leads operational initiatives to improve member service workflows, AI integration, and platform reliability.

The Help Desk Support Specialist provides technical support, manages user access, resolves issues, and supports employee onboarding in a remote environment.