Top Customer Success Jobs in Baltimore, MD

The role involves manual testing of mobile apps and APIs, executing test cases, documenting results, and working with Agile teams.

The UX Analyst will analyze user feedback, identify pain points, communicate insights to teams, and improve user experience through data-informed decisions.

The Senior Solutions Engineer will serve as a technical advisor for customers, ensuring successful deployment of Arpio's cloud disaster recovery solutions in AWS and Azure environments.

The Director of Account Management leads and improves the global Account Management team, focusing on client growth, retention, and satisfaction. They also develop strategies, coach team members, and ensure effective communication with clients.

The Global Experience Specialist designs and implements engagement programs to enhance company culture, collaborating with teams to tailor solutions and evaluate effectiveness.

The Recovery Consulting Specialist delivers high-touch consulting services for ransomware recovery, coordinating with clients and technical teams while overseeing project progress and communication.

The Client Success Manager maximizes client value and retention by establishing relationships with legal clients, consulting post-deployment, and enhancing solution adoption through change management.

The Account Executive II drives sales in the dental market, managing accounts, crafting business plans, and advising clients on technology solutions.

The Compliance Analyst II supports the Compliance Program by ensuring effective implementation of compliance requirements, conducting audits, analyzing data, and maintaining relationships with stakeholders.

The Sales Operations Compliance Representative ensures customer data validation for finance and legal compliance, manages requests, and supports contract processes.