Top Customer Success & Experience Jobs in Austin, TX

The Executive Assistant supports the regional director with administrative tasks, meeting coordination, travel arrangements, and office management, primarily for Law Enforcement operations.

The Strategic Account Manager oversees key customer accounts, drives engagement with the BaxterPredict platform, coordinates cross-functional teams, and manages customer relationships to ensure satisfaction and growth.

As a Renewal Success Manager, you will lead the renewals process, design pricing models, navigate negotiations, collaborate with teams, and maintain forecast accuracy to drive long-term customer engagement and renewal strategy.

The Account Director is responsible for driving growth, client satisfaction, and managing relationships with key utility clients, overseeing consulting engagements and team operations.

As a Sr. Instructional Designer, you will collaborate with SMEs to analyze needs, design training content, and ensure quality assurance for diverse audiences.

As a Program Specialist, you'll engage with schools, teach character curriculum, set up fundraisers, and motivate students to reach fundraising goals.

As a Software Support Specialist I, you will provide inbound technical support to clients, document calls in the CRM, troubleshoot software issues, and create knowledge bases to assist clients.

The AI Success Strategist is responsible for managing AI strategy and execution for customers, ensuring high satisfaction and adoption of Zendesk's AI-driven solutions, while aligning teams and driving measurable business impact.

As a Solutions Architect, you'll ensure customer success by designing streaming architectures, integrating solutions, and improving experiences with Redpanda products.

The Strategic Partner Manager will collaborate with partners in Austin to launch and expand services, build relationships, gather insights, and advocate for customer needs.