Top Customer Success Jobs in Austin, TX

The Regional Client Manager is responsible for executing sales and marketing strategies for clients in the region, serving as the primary contact for the regional sales manager. Responsibilities include collaborating with market leaders, analyzing sales reports, and developing marketing strategies while ensuring effective communication and connectivity across teams. This role requires proactive planning and support for local market leaders to achieve their sales objectives.

As a Search Quality Rater, you will improve online search engine experiences by providing subjective and objective ratings based on established guidelines. This role requires fluency in Spanish and English, excellent web research skills, and the ability to comply with project conventions. You can set your own schedule with a minimum of 10 hours per week.

Senior Technical Support Analysts at GCS provide remote and on-site technical support for various products and technologies. They are expected to have wide-ranging technical knowledge and be able to quickly learn new technologies while maintaining excellent communication skills. Responsibilities include supporting Microsoft products, managing servers, and troubleshooting. They also participate in after-hours support and must have flexible availability.

The Customer Solutions Engineer will support dbt Cloud's Enterprise customers by troubleshooting technical issues, providing usage training, and contributing to documentation. Responsibilities include customer communication through tickets and video calls, mentoring team members, and enhancing product knowledge.

The Client Success Manager is responsible for managing a portfolio of residential and commercial accounts, ensuring client satisfaction, driving renewals, analyzing client data for upselling, and enhancing service delivery. The role includes building strong relationships, communicating client feedback for improvements, and staying informed about industry trends.

As a Customer Experience Representative at Brevo, you will manage and resolve client tickets, providing exceptional customer service through effective communication. You will need to have technical knowledge of email marketing and the Brevo platform to assist clients effectively. Building strong client relationships and collaborating with the tech team are essential for addressing customer needs and issues.

The Director of Customer Solutions & Implementation at SafetyCulture will lead a global team to execute strategies for consulting, onboarding, implementing, and supporting customer integrations. The role requires strong leadership, analytical skills, and the ability to implement best practices to enhance customer experience. Responsibilities include developing strategies based on metrics, building efficient processes, and collaborating with other departments to ensure customer success.