Top Customer Success & Experience Jobs in Atlanta, GA

The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.

Join the CommerceIQ Talent Community to be considered for future roles in Customer Success, Sales, Marketing, Product Management, and G&A. Candidates will engage with cutting-edge e-commerce technology and be part of innovative teams.

The Client Experience Manager will ensure client success by translating business objectives into solutions, overseeing campaigns, and educating clients on the Clinch platform.

Lead customer education, adoption, marketing, and advocacy to drive product adoption, retention, and expansion. Build and scale Absorb Academy, create adoption playbooks with Product, develop advocacy and reference programs, and partner with GTM/Sales to convert engagement into revenue.

Lead customer onboarding from contract to adoption: configure environments (SSO, integrations, workspaces), run trainings and launches, manage enterprise rollouts, apply change management, build repeatable playbooks, and feed implementation insights into education and product.

Manage a portfolio of mid-market Gaming & Entertainment/Media advertisers to drive retention, revenue expansion, and platform adoption. Serve as a strategic advisor, lead onboarding and business reviews, optimize campaigns using data, identify upsell opportunities with Sales, monitor account health, and collaborate cross-functionally to improve playbooks and customer outcomes.

As a Customer Enablement Manager, you will create educational materials, drive customer engagement, advocate for customer needs, and improve onboarding and retention.

The Senior Director of Partnerships and Business Development will drive go-to-market strategies through strategic alliances, focusing on business growth and partnerships with OEMs and cybersecurity integrators.

As a Customer Support Analyst, you'll assist clients with technical issues, provide support, and improve usage of Mews solutions, ensuring customer satisfaction in a global environment.

As a Technical Relationship Manager, you'll serve as a technical advisor and advocate for enterprise customers, ensuring customer success through tailored solutions, guidance, mentoring, and collaboration, while maintaining a portfolio of strategic accounts.