Top Customer Success & Experience Jobs in Atlanta, GA

Manage and grow client relationships with a marketing focus: onboard clients, implement and monitor digital marketing campaigns, analyze performance metrics, run strategy and reporting sessions, coordinate internal teams, identify upsell opportunities, and maintain CRM records to ensure high satisfaction and retention.

Lead strategy and execution of AI-driven customer support, optimize Zendesk and integrations, implement chatbots and agent-assist, improve self-service and knowledge management, measure performance, govern SOPs and training, and partner cross-functionally to scale support operations.

The iPaaS Integration Analyst will design, implement, and maintain integration workflows using Workato, ensuring performance and documentation while collaborating with stakeholders.

As a Customer Relationship Manager, you'll grow sales by building client relationships, driving strategic sales, and delivering innovative solutions while managing territory performance.

The Senior AEP Technical Consultant implements and configures Adobe Experience Platform solutions, focusing on data models, ingestion workflows, and activation strategies while collaborating with architects and stakeholders to align technical requirements with business use cases.

This role involves managing strategic enterprise accounts, driving customer adoption and outcomes, troubleshooting technical issues, and fostering growth through partnership with client teams.

Own 1-2 large enterprise accounts as the main customer contact. Maintain portfolio visibility, coordinate programs with internal teams, run regular account reviews, onboard stakeholders, drive renewals and QBRs, and translate customer needs into product and operational improvements.

The Customer Success Manager will drive client satisfaction and retention, build enterprise relationships, and strategize for account growth, while ensuring customers receive maximum value from Axiom's solutions.

The Director of Customer Operations will lead CX and VIP teams, optimize customer experience processes, and maintain operational excellence across MyPrize's 24/7 platform.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.