Top Senior Level IT Support & Helpdesk Jobs in Atlanta, GA

Manage and optimize NetSuite ERP, integrate with SaaS applications, provide user support, and ensure data accuracy and system availability.

The Senior Director of Enterprise Engineering will lead IT Operations and Systems Engineering, develop IT strategies, oversee employee technology, and ensure security compliance.

The Encompass Support Manager oversees support operations of the Encompass LOS, managing teams, resolving issues, and implementing improvements for production support.

The VP of Resolution Services leads the Midmarket Resolution Support Services team, ensuring high service delivery performance, customer satisfaction, and resource management within IT operations.

The Sr. Product Support Specialist provides technical leadership and support for complex healthcare client issues, ensuring system stability and workflow continuity, mentoring staff, and managing major incidents effectively.

The IT Manager will build the IT function at Oscilar, manage corporate IT processes, resolve technical issues, and ensure compliance with frameworks.

Manage and lead a team of IT analysts, ensuring service level agreements and customer satisfaction while fostering a culture of continuous improvement and collaboration.

The ITSM Systems Manager leads the Service Management Technologies team, overseeing ITSM platforms' design, governance, and enhancements while ensuring alignment with ITIL principles and business strategy.

The Vice President of IT Infrastructure & Operations leads IT strategy, manages infrastructure, ensures service delivery, and drives ITSM transformation in a healthcare setting.

Manage, maintain, and optimize Microsoft 365 and SharePoint environments for hundreds of users; resolve incidents with Help Desk, create documentation and training, build Power Automate flows and Power Apps, integrate M365 services, and produce Power BI reports and dashboards.