Top Operations & Support Jobs in Atlanta, GA

Own and optimize revenue operations processes across sales and customer success, from lead through renewal. Drive adoption of GTM tools, build DealHub quoting workflows, create enablement programs, monitor SaaS KPIs, and deliver reports and analysis for leadership. Partner cross-functionally with Sales, Customer Success, Marketing, and systems administrators while integrating AI tools into reporting, documentation, and process design.

Hands-on internship offering cross-functional exposure to consulting, marketing, HR, operations, sales, partnerships, events, and content. Interns receive mentorship, structured development, real responsibility, and potential consideration for future roles.

Generalist intern supporting founders across operations, product, and growth. Responsibilities include researching customers and payer workflows, onboarding medical practices, improving prior authorization processes, analyzing feedback, and building simple internal tools and processes. The role requires curiosity, resourcefulness, clear communication, ownership, attention to detail, and careful handling of sensitive information. No prior healthcare experience is required.

Provide compassionate bilingual (Spanish) customer service to Medicaid dental members via inbound calls. Capture and update member data, research and escalate complex issues, ensure HIPAA compliance, navigate healthcare programs and systems, and work scheduled Eastern Time shifts in a 100% remote call center.

Serves as a liaison among investment, finance, procurement, sourcing, and COO teams. Manages budgets, forecasts, accruals, vendor contracts, and operational and financial performance reporting. Interprets business cases, improves processes and stakeholder experiences, supports investment vehicle deployment, enhances data quality, and develops cost-effective operational solutions. Advises senior stakeholders and leads operational initiatives aligned with business goals.

Part-time internship supporting CRM architecture, data integrity, process documentation, operational audits, and KPI dashboarding. Build SOPs, centralize lead/project data, identify workflow bottlenecks, and deliver reporting to leadership to scale and improve operational processes.

Leads a team of 13–15 Fraud Associates responsible for protecting cardholders from fraudulent activity. Oversees coaching, performance management, scheduling, escalations, staffing, and career development. Uses operational data and dashboards to improve accuracy and efficiency, handles complex fraud cases, translates policy updates into team guidance, and helps build scalable fraud operations processes and culture.

Own the company-wide IT function for approximately 350 employees, including identity, device management, SaaS administration, onboarding and offboarding, support, security operations, vendor and budget management, AI platform governance, automation, and SOC 2 controls. Maintain Okta, Google Workspace, Slack, Mac MDM, passwordless authentication, HRIS-driven lifecycle automation, and self-service IT systems while improving efficiency and documentation.

Answers and directs incoming calls, greets dealership and collision center customers, routes visitors to appropriate departments, maintains customer service standards, records work hours, and performs clerical and administrative duties. The role requires regular attendance, basic computer skills, effective communication, organization, and availability for evening, weekend, and holiday shifts.

Short-term, remote paid project to export and redact personal financial data from at least seven apps/services (covering five mandatory categories), create two financial artifacts, follow quality and recency requirements, and submit redacted files for review and final approval.