Top Operations & Support Jobs in Atlanta, GA

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

Manage end-to-end deal booking for the onshore booking team, ensuring accuracy, compliance, and data integrity. Review deal documentation, reconcile bookings, escalate issues, support training, collaborate with Funding & Settlements and stakeholders, propose process improvements, and prepare performance reports for management.

Own Tier 1 support: triage and manage ticket lifecycle, escalate with full context, handle ABM/MDM enrollments and SSO onboarding/troubleshooting, collaborate on KB and AI agent improvements, and maintain follow-the-sun support handoffs and runbooks.

Build Prelim's first business operations function: create cross-team coordination, workload visibility, operational rhythms, staffing and project coordination, and manage vendors/logistics to ensure scaled, reliable delivery while working closely with the founder and team leads.

Leads nationwide operational excellence for Employee Benefits operations by developing standards, streamlining workflows, ensuring regulatory and audit compliance, optimizing agency management systems, establishing KPIs, and driving continuous improvement. Partners with regional leaders, technology teams, client service groups, and senior management to implement cross-functional initiatives, provide operational expertise, and manage integrations during mergers, acquisitions, or restructuring.

The Production Manager leads manufacturing and engineering teams in a paper mill, enhancing operations, ensuring quality, and prioritizing safety. Responsibilities include continuous improvement, maintenance prioritization, and budget control.

Maintain and advance a proprietary business licensing database through research, data capture, and collaboration with product and IT teams. Provide technical writing, regulatory monitoring, and train colleagues while supporting sales, marketing content, and subscription products. Communicate findings to internal teams and government agencies, prioritize requests, and improve processes for scalability and efficiency.

Support the Community Manager with leasing, operations, and team supervision; handle rent payments and resident documentation; ensure Fair Housing compliance; support resident retention, events, and property condition monitoring.

Support development, execution, and improvement of enterprise independent testing for business processes and controls. Perform process analysis, data gathering/validation, test execution, documentation, issue escalation, and results analysis. Collaborate with business partners to standardize and automate testing, and build expertise in risk management, testing methodologies, and data analytics.

Manage daily administrative operations for the Sandy Springs office: reception, coordinate meetings/events and catering, handle mailings and corporate mobile accounts, maintain supplies and vendor/facilities coordination, support purchasing and inventory, assist special projects, and provide general office support for multiple departments.