Top Customer Success Jobs in Atlanta, GA
The Technical Integration Specialist will manage client integrations of a SaaS product, focusing on user provisioning, automation, and troubleshooting. Key responsibilities include leading technical discussions, optimizing integration processes, and maintaining documentation to ensure compliance and security.
As a Client Manager, you will manage strategic accounts by selling Optiv security services and solutions, while coordinating a cross-functional team to address client security concerns and build strategic management plans. Your role will involve increasing client satisfaction, developing long-term relationships, and driving sales pipeline growth through effective communication and collaboration.
The Technical Customer Operations Manager ensures operational alignment and communication with hyperscale customers, managing technical requirements, resolving issues, and driving improvements. Key responsibilities include acting as a liaison between customers and internal teams, overseeing incident management, and monitoring performance against SLAs. The role involves project coordination, customer engagement, and maintaining compliance with operational documentation.
The Customer Success Manager at Litera engages with customers to ensure they derive value from the company's legal technology solutions. Responsibilities include onboarding, monitoring usage data, mitigating risks, and strengthening customer relationships to drive recurring revenue. They work collaboratively across teams to ensure client satisfaction and success.
This position invites candidates to submit their resumes for roles that match their skill set, emphasizing a passion for improving childhood nutrition and a collaborative work environment. The role offers opportunities for diverse cross-functional collaboration and some travel, even in a fully remote setting.
The EDI On-boarding Customer Success Manager is responsible for guiding customers through the EDI onboarding process, collaborating with cross-functional teams, managing project timelines, and providing training and support related to Pipe17’s platform and EDI solutions.
As a Customer Success Manager at Seso, you will manage a territory of growers and farm labor contractors, focusing on customer adoption and relationship building. You'll advocate for customers, manage strategic projects, oversee the renewal process, and collaborate with Sales and Product teams to enhance the customer experience.
The Manager, Customer Support Operations, leads the Support Team, overseeing technical training and operational processes. They analyze performance indicators to improve efficiency, conduct training, manage projects, and facilitate cross-functional collaboration. They also maintain documentation and drive continuous improvement initiatives within the team.
The Client Billing Lead will manage client invoicing, establish billing protocols, lead day-to-day operations, and enhance the revenue cycle while ensuring accurate billing aligned with the firm's objectives.
The Customer Service Senior Specialist will drive B2C activities, support offshore teams, conduct quality audits, deliver training, handle escalations, and improve processes to enhance consumer experiences. This role focuses on achieving performance metrics and fostering an environment of continuous improvement and inclusion.
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