Top Tech Jobs & Startup Jobs in Atlanta, GA

Provides empathetic client support through email, chat, and phone for benefits coverage and service issues. Resolves complex escalations, investigates complaints, educates clients on self-service resources, and follows up to ensure satisfaction. Identifies contact trends, escalates potential service issues, improves knowledge resources and support processes, and supports team onboarding through coaching and subject-matter expertise.

Drive enterprise sales of cyber threat intelligence solutions across an assigned Northeast territory. Responsibilities include identifying prospects, building and managing pipelines, closing new business, negotiating contracts, delivering product demonstrations, maintaining Salesforce records, developing channel partnerships, and representing the company at industry events. The role requires complex sales-cycle management, executive-level communication, relationship building, independent work, and 15–20% travel.

Owns end-to-end change management and operational readiness for Customer Operations, from intake through implementation. Builds systems of record, change-sizing processes, training and communications workflows, and launch mechanisms. Partners with Product, Engineering, Operations, and partner teams to ensure timely execution. Uses data, automation, and AI-assisted workflows to identify implementation gaps and scale operations. Leads one direct report and drives cross-functional accountability in a fast-growing fintech environment.

Lead the US Customer Success and Implementation organization, overseeing retention, churn, expansion enablement, customer health, onboarding, implementation performance, KPI reporting, and operational scalability. Develop team leaders and senior CSMs, manage executive customer escalations, standardize processes, improve forecasting and automation, and align customer feedback with Product, Marketing, Sales, and company strategy.

Steamroller Animation is building a talent pool of skilled animation professionals based in Africa for future remote contract opportunities. Desired specialties include 2D and 3D character animation, rigging, concept art, character design, storyboarding, asset development, VFX, compositing, engine implementation, and custom pipeline tools. Applicants should submit a resume, demo reel, and portfolio link for consideration when suitable projects become available.

Manage day-to-day underwriting operations, supervise staff, enforce underwriting policies, analyze risk and profitability, oversee servicing carrier operations, maintain agent and reinsurer relationships, ensure compliance, produce reporting, and support director on special projects.

Lead individual and owner-level tax planning, advisory, compliance, and technical review for business owners, executives, and high-net-worth individuals. Review complex individual, fiduciary, gift, partnership, and S corporation tax matters; advise on succession, wealth preservation, and state and local taxation. Manage client relationships, collaborate with external advisors, mentor tax professionals, and improve practice processes and scalability.

Design and maintain healthcare data integration pipelines, models, and validation processes for claims, billing, clinical, pharmacy, EMR, FHIR, and value-based care data. Collaborate with clients and internal analytics, product, and customer success teams to interpret data, document business rules, support implementations, and build reusable Ursa data models. Apply healthcare domain expertise, data security practices, HIPAA compliance, and appropriate judgment when using AI-assisted tools.

Serve as the strategic technical advisor for enterprise SaaS customers after go-live. Manage technical relationships, platform adoption, integrations, scalability, risks, releases, escalations, and optimization. Partner with Customer Success, Engineering, Product, Support, and Implementation teams to resolve issues and drive retention, value realization, and expansion. Lead technical reviews, workshops, Executive Business Reviews, documentation, and process improvements. The role requires approximately 30–40% travel across Europe and North America.

Join ZRG’s talent community to connect with a global talent advisory and executive search firm. ZRG provides executive search, consulting, coaching, embedded recruiting, on-demand talent solutions, and other people-focused services across global markets. This posting does not describe a specific open position or defined responsibilities.