Top Tech Jobs & Startup Jobs in Atlanta, GA

Lead global customer service and operations for managers, supervisors, and agents; drive strategic initiatives to improve CSAT, service levels, FCR, and cost per contact; coach senior leaders, manage change, leverage data to set roadmap, collaborate cross-functionally, and deliver measurable customer experience improvements. Based in Atlanta with up to 20% travel.

Provide inside sales support for assigned accounts including quoting, order management, responding to customer requirements, building product and account knowledge, leveraging WWT tools and partner programs, identifying upsell opportunities, and mentoring new sales ops employees. Maintain accurate reports and coordinate with client managers, sales engineers, and service sales reps.

Sell new and used vehicles by building customer relationships, demonstrating vehicle features, addressing objections, following up for referrals, and meeting objectives set by the Sales Manager. Maintain professional appearance, product knowledge, and perform assigned duties.

Lead design, development, and maintenance of the Mercedes me iOS app (phone and Apple Watch), implement connected-car integrations, ensure performance and security, collaborate cross-functionally, mentor junior engineers, support CI/CD and App Store publishing, and drive feature architecture and quality for North American customers.

Lead design and implementation of 100% AWS cloud-native application components, build solution prototypes, write high-quality Python and JavaScript code, coach developers, perform code reviews, and capture architecture best practices.

Support supply chain and warehouse automation consulting engagements by analyzing operations and data, developing data-driven recommendations, facilitating workshops and onsite assessments, building client deliverables, and collaborating with project teams to implement operational improvements and network optimization.

Lead a regional sales organization (10–13 managers) for Residential Metal Roofing, owning ~$80M in revenue. Set targets, create strategic sales plans, coach teams on sales methodology and CRM, coordinate cross-functional go-to-market and M&A integration, drive talent acquisition and development, and expand market share through business development and competitor analysis.

Implement and run vulnerability management reporting and tracking to close legal gaps and align with client SDLC and controls. Map scan results to owners, produce weekly notifications and monthly tracking reports, and track/report exceptions for production releases with critical findings.

Process and record customer payments and invoices, maintain customer account files, research and resolve discrepancies, assist collections and reconcile accounts, generate billing statements and reports, and support monthly revenue reconciliation and AR filing.

Proactively contact and qualify prospective students via phone, email, and SMS; guide applicants through the enrollment process; collaborate cross-functionally to ensure application progression, host/attend campus and community events as needed, and maintain compliance while meeting enrollment goals in a high-volume environment.